Lavande Hotel(Foshan Nanhai film and TV City store)

Lavande Hotel(Foshan Nanhai film and TV City store) Reviews

Lavande Hotel(Foshan Nanhai film and TV City store)

No.74 Middle of Lishui Avenue, Nanhai District, Foshan, Guangdong, ChinaView Hotel Details
Lavande Hotel(Foshan Nanhai film and TV City store)
Lavande Hotel(Foshan Nanhai film and TV City store)Lavande Hotel(Foshan Nanhai film and TV City store)Lavande Hotel(Foshan Nanhai film and TV City store)
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Lavande Hotel(Foshan Nanhai film and TV City store) Guest Reviews

4.7/5
Outstanding
933 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(933)
Positive reviews(910)
Reviews with photos/video(98)
Friendly front desk staff(90)
Large rooms(72)
Classy environment(63)
Easy to get around(38)
Convenient parking(32)
Convenient for shopping(13)
Near shopping area(11)
Stayed multiple times(6)
Negative reviews(23)
ALAIN PESOS
Standard Single Room
Stayed in Jun 2024
Solo travelers
4 review
3.7/5
Posted on Aug 2, 2024
very clean hotel, well located but I was very disappointed by the quality of the breakfast which is served in a plastic bag and pose at the threshold of the door
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Dimax
Standard Single Room
Stayed in Oct 2023
Business travelers
8 review
4.5/5
Great
Posted on Nov 26, 2023
Very good stay. Very big rooms. Music in the shower. Big window to dry clothes. Bluetooth speakers in the Ceiling. Reception is very open to customer needs. Always helpful. If no smoking, then ask a room further from the elevator. Otherway smoke and smell comes from corridor. There was no breakfast when I travel. But near there is big mall to eat, to buy anything and so on. And a big green park with temple close to hotel for running is awesome!
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Deluxe Room (2 Beds)
Stayed in Jul 2023
Travel with friends
4 review
1.2/5
Posted on Aug 20, 2023
The hotel is very dirty. There were stains on the carpet in the room and it was smelly . The air conditioner didn’t work very well . The cleaning lady wouldn’t even bother to clean the bathroom well or clean the carpet . The hotel needs to improve a lot
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Business travelers
2 review
1.5/5
Posted on Jan 20, 2025
There is no breakfast in the room. The breakfast staff went home for the holiday. The lady at the front desk has poor business skills and is unprofessional. It is a chain hotel after all. The lids of the toiletries in the room are not properly closed, and the shelves are broken. It costs about 300 yuan after all. It is rubbish.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Single Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The customer service is very good and the attitude is very satisfactory. The hygiene and environment are very good, very worthwhile. The cleaning lady also has a good service attitude, nice!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your stay and support. It is an honor to receive your comments! Your recognition of the hotel is the unlimited motivation for us to move forward! Our hotel will continue to work hard to do its best in the future and look forward to your next visit. I wish you a happy life!
ღ𝓉��𝓃🦅
Standard Single Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The room was very clean, the front desk service was very good, and the hotel facilities were also very good.
Original TextTranslated by Google
Response from Property: Dear~ Thank you for your comment in your busy schedule. Your encouragement will be the source of motivation for us to serve the next customer more enthusiastically. We will always remember your sincere words and keep them in mind. Thank you for your consideration and we look forward to your next stay at Lavande Hotel Nanhai Film and Television City!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Aug 16, 2024
On a business trip to Nanhai, Foshan, I chose to stay here for the second time. The room is large and it is very convenient to eat and order takeaways nearby. The room service at the front desk is very considerate and in place. I will come back next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
Gonyo278901:
Romantic Room
Stayed in Jul 2024
Solo travelers
8 review
2.0/5
Posted on Aug 12, 2024
Generally speaking, the attitude of the front desk staff needs to be improved. There are hairs on the floor of the room. The hygiene is not very good. It doesn't feel very soundproof. It is very noisy. The room is quite big.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Single Room
Stayed in Dec 2024
Business travelers
17 review
1.7/5
Posted on Jan 16, 2025
The room is not clean. The toilet was not cleaned during the stay. Dead cockroaches were there for two days. The breakfast was unpalatable. I will not consider staying here again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Dandanzi0730
Standard Single Room
Stayed in Jun 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The price/performance ratio is very good, but it's a little noisy facing the street, but everything else is pretty good. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
JustinKung
Standard Single Room
Stayed in Nov 2024
Business travelers
18 review
2.5/5
Posted on Jan 9, 2025
Hygiene: OK Environment: The hotel lobby, elevator and room exterior are half-decorated and quite poor Service: Must give a bad review. Not only did they not have a self-service breakfast, but they also put it at the door like it was an epidemic. The point is that they forgot about my room. I had to call and ask before they delivered it. The breakfast I got was terrible, so I refunded the breakfast the next day
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Single Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on May 25, 2024
This Lavande Hotel in Lishui is quite good. The hotel staff are very friendly and the rooms are relatively dry and smell-free. The location is very good and the transportation is convenient. There is also Jiazhou Plaza next to the hotel where you can go shopping. Overall it’s pretty good! 😁
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Single Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 25, 2024
The environment is good. The staff greeted me politely when I met in the aisle. The lady at the front desk was very considerate and gave me a lavender sleep-aid eye mask. There is one next to the restaurant, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Single Room
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 23, 2024
The location of the hotel is very good. There is food next door. The lady at the front desk is very nice and helped me carry my luggage and press the elevator. The hotel environment is okay and the room is relatively large.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your kind review! We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. Remember to come back often when you have time!
Guest User
Standard Single Room
Stayed in Mar 2024
Business travelers
4 review
3.2/5
Posted on Apr 26, 2024
Due to the renovation of the KTV upstairs, the lighting in the lobby is very dim, and there is no underground parking lot. Although the parking spaces are relatively sufficient, it is very inconvenient to get a car during the rainy season. The most outrageous thing is that there are too many small cards around, and the windshield is closed every day. , there were several erotic cards stuffed into the door handles, and the parking lot was also dirty and messy. There was a smell of cigarette smoke when entering the room. There was a no smoking sign on the bedside, but there was an ashtray on the coffee table. The carpet is also dirty, but fortunately the bedding is relatively clean, and the front desk service attitude is good. The laundry room is on the second floor, and there are three washing machines with drying functions, but the hygiene is average. One of them actually has a nut stuck in the inner plastic. It's just on the same floor as the KTV. You can listen to rock and disco while washing clothes. I hope the hygiene can be improved. A five-minute walk next door is Jiazhou Plaza, where you can find food, drinks, and entertainment, which is more convenient.
Original TextTranslated by Google
Response from Property: Hello, I'm sorry that I couldn't give you a satisfactory check-in experience. The weather has been bad these days and there are more fallen leaves outside, which makes the parking lot outside a mess. Our laundry room on the second floor is rented to others and will be moved to the fourth floor later. Building office area, I hope you can understand!