15 Ivory Ln, Fortitude Valley, Queensland, 4000, AustraliaView Hotel Details
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Oakbridge Hotel & Apartments Brisbane Guest Reviews
3.6/5
28 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(28)
Positive reviews(17)
Reviews with photos/video(2)
Negative reviews(11)
Guest User
One Bedroom Apartment with River View
Stayed in Jul 2023
Solo travelers
1 review
3.5/5
Posted on Jul 30, 2023
Eh kinda run down tbh like Eh kinda run down tbh like Eh kinda run down tbh like
Hayden_Australia
Studio with River View
Stayed in Mar 2023
Family
21 review
4.0/5
Very Good
Posted on Mar 27, 2023
Good location , clean apartment , somewhat dissatisfying service from reception staff but over all ok
Response from Property: Dear Hayden, We appreicate the feedback regarding the hotel and we thank you for letting us know about your dissatification with the staff. We will speak with them regarding the matter and how to improve for future. Kind regards, L.Deayton | Hotel Manager
Qing
One-Bedroom Apartment
Stayed in Dec 2022
Couples
11 review
4.7/5
Amazing
Posted on Dec 29, 2022
Near story bridge and China town. Staff are very friendly and helpful.
Response from Property: Dear Qing,We appreciate your feedback regarding the room and look forward to welcoming you back next time you come to Brisbane!Until then, L. Deayton | Hotel Manager
Angela33
One-Bedroom Apartment
Stayed in Dec 2021
Family
1 review
5.0/5
Outstanding
Posted on Jan 1, 2022
All the staff were friendly and helpful great location and the room was nice and clean would definitely stay here again 😁
Response from Property: Dear valued guest,We appreciate your feedback and are glad to know you enjoyed the view and location. We hope to welcome you back again soon. Until then, L. Deayton Hotel Manager
旅友人
One-Bedroom Apartment
Stayed in Jun 2023
Couples
7 review
1.5/5
Posted on Jun 9, 2023
I have to say that the location is very good, close to Story Bridge, a little walk down, is Chinatown and fortitude shopping centre.
But the hotel equipment is very old and uncomfortable, the lighting is dim, and the kettle is stained and cannot be replaced.
There is no hot water in the middle of the shower, which is a very bad feeling.
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Guest User
One Bedroom Apartment with River View
Stayed in Jul 2023
Family
10 review
5.0/5
Outstanding
Posted on Aug 19, 2023
It is close to the Story Bridge, with a first-line view of the river, which is very nice!
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Jipaibankagedan
One-Bedroom Apartment
Stayed in Jun 2022
Business travelers
1 review
2.0/5
Posted on Jun 15, 2022
The hotel is very good. Next time, I won't order it again. The window is broken and the quilt is not clean. Half of the bath, the hot water is turned off. What about the washing machine? Overall the hotel is great👍 give you a thumbs up
Original TextTranslated by Google
Response from Property: Dear Valued Guest, We appreciate your feedback and apologise for the less than satisfactory stay. We hope you will give us another chance in future! Kind regards, L. Deayton | Hotel Manager
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 13, 2024
They were so accommodating and amenable to additional requests. The reception is on call 24/7. The receptionist was so nice. The room was really nice and the view was beyond expectation. You can see the story bridge and south bank.
udontnomee3e
Stayed in May 2023
Family
1.0/5
Posted on May 13, 2023
Room was about 30° upon arrival, aircon was set at high, sun was beaming into the room & it was like a hot furnace. It was dusgustingly filtly, beds made really badly, dust & grime all over the walls & skirting. Air con was loud & barely works. Fan in bedroom doesnt have a control to work. We were supplied 1/4 roll of toilet paper & that was all for a family of 4. I was SO dissapointed in this room, don't think I will be back unless they up the quality control. Family room had main downstairs with ensuite & upstairs was 2 singles but they needed to access main bedroom to use bathroom. Shower was filtly, mould & scum. Wouldn't be putting younger kids up stairs as the stairs were a bit dangerous at the top. Only positive for this place is its location .
Guest User
Stayed in Nov 2023
Other
2.0/5
Posted on Nov 7, 2023
The hotel room that we booked was the 'best in the building' according to staff. $395 per night. Room was dirty, dated and disappointing. Location was great if you are heading to the Valley. Easy walk. View of the bridge was great. Stains on the furniture and generally unclean. Disappointing.
Guest User
Stayed in Nov 2023
Other
2.0/5
Posted on Nov 7, 2023
Toilet seat plastic coming up around edges, rooming never cleaned even though I stayed for 5 nights. Limited information available in the rooms. Stayed there around ten years ago and don't think they have done any Maintenace since
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 3, 2023
Another great time at Oakwood Hotel for Riverfire. Our room and view were great as per usual. Staff were so organised and so polite and always helpful on such a busy date. Thank you for making us feel welcomed we will be back next year.
Guest User
Stayed in Jul 2023
Business travelers
3.0/5
Posted on Jul 29, 2023
I arrived at 12.15am and reception was open so that was a good start. The location is right under the Story Bridge which made it tricky with gps directions it kept getting confused. On getting into my room, I looked for a blanket as it was quite cool, but there was none in the cupboard. I called to reception to bring me a blanket, after about 10 min someone came up, they couldn’t find a blanket so brought me a comforter with no cover on it (gross!!) and stained. Not happy! Lifts were out of service the first morning, then only one was operational for the rest of my stay ( 3 nights) which made for a very slow trip to ground floor in the mornings. Showers were dreadful, pressure was great, but hot water didn’t last very long, it was like there was a timer on the hot water. Every shower I had was the same. I couldn’t wash my hair as there wasn’t enough time unless I wanted to have a freezing cold shower. I would not stay here again.
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 4, 2023
We stayed at the Oakwood for 21 days and it was a lovely place with friendly staff who were always around to help if needed. The location is excellent with the river boardwalk just 2 mins down the road. Lots of excellent restaurants to have food nearby and very close to the CBD area.
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 4, 2023
I have mixed feelings here..We stayed here for a few nights and booked a high floor room with bridge view.The location of the hotel is good although it is surrounded by the busy roads and there is no let up from the traffic noise.We had the room and view that we wanted and were glad of this. However just bear in mind about the traffic noise, we were unable to have the balcony doors open during the night.The balcony is also very small. The room was ok. Staff here were lovely.Although there is a restaurant it was not open other than for breakfast. If you have reduced mobility be warned that this hotel is on a steep incline. The surrounding area comes to life at night time with so many bars and restaurants to choose from.You can also walk to the shopping malls from the hotel too. So as I said I have mixed feelings..Would I recommend ?Yes I would. Would I return?Yes I would. It was great having the views of Brisbane that we did from our room and I am really glad we chose to stay there and have the room we did even though it was so noisy.