Quality Inn Hotels in Florence

I really wanted this to be a great experience. The hotel is in a great part of town and it is next to great hotels. This hotel is supposed to be 100% smoke free, but I smelled smoke in the hallways. The bathroom was disgusting. I wish I would have taken pictures of it, but I was so stressed by everything that it didn’t enter my mind until after we checked out. For reference, we stayed on the first floor, last room on the right. I can’t remember the number. The shower looked like it was from the 90s and like it hadn’t been updated in years. Luckily, this hotel was near my family’s house, so we just showered there. The mini shampoo bottles looked like they had been previously used, but I feel like the the staff said “oh no one will notice” and they put it back on the counter for the next guests. The wall outlets were literally hanging off the darn walls. Such a safety hazard. The AC/heater unit is incredibly loud. The people above us sounded like they were practicing for a dancing competition. The hotel was loud in general, you could hear everything outside the door. Oh my favorite thing, walking from the bathroom back to the bed at night, with the lights off, was an adventure. I’m surprised I didn’t knock myself out a few times turning that corner. Not really a complaint, just kind of funny at this point. There was a recliner in the room. It was a dark fabric with quite a few white stains on it. We didn’t touch it. At least the room had a microwave and a mini fridge. Our mini fridge wasn’t working, or it was unplugged or something. My boyfriend swears that it was plugged up, but luckily the maintenance person was able to fix it. FYI: I guess due to the big Rona, they don’t serve a hot breakfast. I think that they just have some breakfast sandwiches and some pastries maybe. Also, our stay was under my boyfriend’s name and email, but I’m writing the review on TripAdvisor under my name and email. Our stay was from 2/11 until 2/13. Like I said, we were in the last room on the right on the first floor. I don’t want anyone from the hotel to clap back saying that I never stayed there because my email or whatever doesn’t match what their system says. My advice to the owner and the manager/management of this hotel: -Please invest the money into updating this hotel. Yes, it is a Quality Inn, but that doesn’t mean that this specific hotel cannot be up to the standards of other Choice Hotel properties. The Comfort Suites across the street from this hotel looks more inviting on the outside than this hotel. -Please shampoo the carpets. -Please shampoo the recliners in the rooms. -Please, for the love of all that is good and holy, please fix the wall outlets in the rooms. -Please invest the money into buying new AC units or at least fixing them. -Please, please, please update the bathrooms. -Please clean the bathrooms. -Please scrub the grim and dirt off the walls in the rooms. -Please add better lighting in the hallways. It was a b