Motel 6 Hotels in Flagstaff

Hard wood floors make this a much better value than other 2 star hotels in the area. Small but a clean bed and bathroom are all that's needed.

Blue, the front desk associate, has some of the worst communication skills I've seen in customer service. He is extremely hostile and quick to raise his voice to yell at customers. He seems mentally unbalanced and is not a good face for the business. I made a reservation online and arrived with a small camper in tow. Blue immediately assured me that it wouldn't be possible for me to park anywhere on the premises, though I'd already paid to stay the night. When I asked ”surely you aren't that busy, the parking lot has many open spaces”, he raised his voice to yell at me that as a policy they do not accept oversized vehicles and I needed to find somewhere else to stay. I am a young woman traveling alone and grown men yelling at me is scary, so I left the premises to find another hotel to stay at. I called the agency I booked the hotel through to cancel the reservation. Blue reassured them on the phone that he can't do a refund because one guest can only take up 2 parking spaces. My car and camper can detach and take up exactly 2 spaces. This detail would have been helpful to hear initially instead of being yelled at and shooed away so I could resolve the situation. Because I booked another hotel room at Blue's insistence, and then he refused me a refund. I returned to the hotel to clarify with Blue that I would have liked to know the bit about being able to take up 2 parking spots because I could have fixed the problem and stayed there instead of paying for 2 hotels, but he started raising his voice at me, telling me the blatant lie that he ”was trying to tell me that, but I wouldn't listen”, and continued to scream at me to get off his property. As long as this man is working here, I'd recommend staying far away from this business. I've attached some photos of the open parking in the lot.

I did not expect to be impressed, I was just looking for budget friendly accommodations for the weekend for my husband and I to go to an event in Flagstaff. Less than impressed, I was almost disappointed enough to forfeit my payment and go somewhere else. We were planning to share the room with another couple and thank goodness they backed out because this room was barely large enough for my husband and I. There was barely enough room for the two double beds which were each pushed up against the wall with a narrow space between them, just big enough for the nightstand. Which had no outlets, btw. There was a small desk with a wooden chair, and a tv. There was an outlet to charge my phone, but it was behind the tv and was pretty overloaded since it had the fridge and the microwave plugged into it too. Speaking of the fridge, while it kept our drinks for the next day cold, it also leaked water all over everything somehow. There were no drawers, which is fine since we don't usually unpack for just a weekend, but there was also no closet. Just a clothes bar in the bathroom right next to the toilet. So my coat and dress for the next day had to be hung next to the toilet (which was thankfully the cleanest thing in the room). The sink area wasn't spotless but was clean enough to use. I refused to use the shower. It was probably safe, but the shower floor had no barrier between it and the bathroom floor, and when my husband showered it made the entire bathroom wet. The shower head was a handheld and mounted about 5 feet off the ground, so unless you were very short or in a wheelchair you had to hold it in one hand to shower properly. The sheets were clean and the walls seemed to have been painted recently. The floors looked clean at first, but then after walking across them I had to wipe my feet off before getting into bed and again before putting on socks. The flooring was new, but dark, and housekeeping is obviously not cleaning the floors between guests. I've stayed in many motel 6s over the years, and as a place to sleep they're usually just fine. But never again this one. Because it was a weekend my cost was over $230 for the two nights. For just a few dollars more I could have stayed at another cleaner hotel that included breakfast, a closet and a proper shower. Lesson learned.