Pet friendly Hotels Fiumicino

We overnighted at the hotel at the end of a trip 8/10/22. We were met with a check-in line. The room was basic, spiffed up with an Aero desk chair. Room lighting needed to be unplugged in order to plug in a charger; there was no receptacle on my side of the bed. The room was clean--the rug in the hallway needed vacuuming. We supposedly had access to the lounge on the HHonors floor, but we needed to have our room cards re-progammed 3 times in order to use them. WiFi was available but no one explained that there was a code that needed to be entered to use the free wifi until we called the desk. The staff was courteous and we owe it to the concierge who directed us to Pizzeria Clementina in Fiumicino for EXCELLENT pizza. The meal in the hotel restaurant was average. If you have to overnight, it is convenient to use this hotel, as it is about a 7 minute walk to either terminal 1 or 3, all but 25 yards of it indoors.

Hotel provides airport shuttle, however difficult to find the pick up point at the airport. Room was very clean with blackout curtains, bed was very comfortable, bad room and shower are very small. Staff at Reception and restaurant is very polite. Swimming and Gym are very modern. Had a late Dinner at the on-site restaurant, delicious with reasonable price. Breakfast in the morning with many choices. Enjoyed my layover and would book it again!

The room is clean and tidy, and it is one of the rare large rooms in Europe. It is also a designated hotel for domestic crew members. Not bad. The airport bus runs every 40 minutes on average. There is a small area in front of the T3 intercity bus, parking space 1

It’s one of the closest hotels to the Fco airport. The room is big buy a bit old. The light is insufficient at night time.

We spent our last night here, and had a wonderful time! First, we stayed here 5 yrs ago, but checked in later in the day and had such an early flight out, we weren't able to enjoy the grounds. This time around, we were able to get the full experience, and let me tell you, it was wonderful! The grounds are immaculetely maintained and beautiful. Our dinner was lovely (make sure to ask for patio seating when booking), Breakfast was just as nice and the people were so kind and attentive. The rooms are comfortable and tastefully decorated. My husband and I wished we booked for two nights! Thank you all for such a great stay! P.S.: I know someone complained that they arrived early, a couple of hours before check in and couldn't use the grounds before check in...pay the extra money, it is worth it!

Positive: Comfortable location inside the airport and simple but good breakfast, a bit high price, good service, single room is small but the bathroom is excellent, large mirrors, lights, I love the super big shower, a very relaxing water cascade. Negative: I was awake during the night as though I had a cold feeling, as if the air conditioning was suspended (I couldn't adjust the temperature), but there was no other cover, I didn't sleep very well.

So happy I found this place. The room was superb - comfortable bed, modern bathroom, impeccably clean throughout. The place is very safe and secure. Antonio is a wonderful host, helpful and quick to respond. The shuttle bus service was also great. Highly recommend and will stay again!

Customer service was very poor. We were promised help in getting a local cab from the airport but got no answer (from the 24-hour reception) when we called looking for the cab. So we had to wait 45minutes at 3am to get a cab. On arrival we were told breakfast would run until 10:30am which was welcome after our Kate arrival. On arriving down at 10:25, a rather rude staff member told us breakfast finished at 09:30 and only relented when we said what we’d been told at 3:30am. We also got hit for city taxes even though the booking (on Agoda) said the payment included all taxes. We won’t be back.

The bed, shower, block out curtains and air-conditioning were all great. That's all I needed to recover from my flight. Shuttle bus from airport great too. Staff are not particularly friendly or helpful and It feels a bit like a youth hostel. Avoid the food options in the hotel. There's a great Cafe in the shopping mall next door, also restaurants and a huge supermarket. Train to Termini is next to hotel too.

Due to a computer mixup (we believe), we ended up with two reservations through ***********. When it was brought to our attention we worked with the staff at Isa residence to cancel one booking and we were assured it would be free of charge. Unfortunately we were charged on our credit card for the cancelled booking in full ($150 CAD). Although we were assured verbally and in writing that the booking would be cancelled without charge, the hotel staff has not responded to my repeated requests for assistance. There are two email addresses available on their website, neither of which are valid addresses. My repeated attempts at contacting them through WhatsApp have gone unanswered and they don’t answer their telephone. Although our stay was lovely and the staff was extremely friendly and helpful, this experience has been very difficult and frustrating. I would not recommend Isa residence.