Family friendly Hotels in Fatima

We had a small group staying at the Dom Gonzalo Hotel & SPA. The staff was courteous, professional and very helpful . Spacious room , we had one dinner at their restaurant the food was very good . Excellent hotel in a convenient location to the Sanctuary. Thank you to Emanuel and your team for your help and making our clients so happy .

We were attending a conference at the Paul VI Convention Center, that is around 3 blocks from the hotel, so location was perfect. The room was very nice and with good amenities, also it was very quiet as well, so I had two nights of very good sleep. Breakfast at the hotel was very nice and with plenty of nice things to eat in the morning, so it is a very good venue if attending a conference. Also they were very nice to allow me a late check out.

This is a fabulous hotel, in every respect. Attentive, well trained staff, spacious rooms with huge bed, very comfortable. Small balcony to watch the many birds and their antics. Kettle, teapot, cup and saucer delivered on request. Breakfast room service was unbelievable. Really good. Staff very attentive. This hotel has a great management team, well organized, every detail. Good heating. Reading sofas upstairs. You won't be disappointed here. It's exceptional.

The Charming Luz houses offer an experience you wont soon forget ! A tranquil village with separate guest houses modeling the vibe & architecture of days gone by in Fatima ... The mother house is where the meals are served in a ”homey” atmosphere and a lovely living room to relax , read or play games. A beautiful area awaits outside for relaxation & swimming too.

I stayed here in 2016 for five nights, and gave the hotel a very positive review. This year, I stayed for 6 nights, and am delighted that it remains as well run, friendly, clean and pleasant as it was 6 years ago. I think the best description of Hotel Anjo de Portugal is ”comme il faut” -- everything is just as it should be. The rooms are well appointed, the linens high quality, the beds supremely comfortable, the staff solicitous and helpful but not intrusive. The breakfasts are magnificent. We ate in the restaurant twice during our stay. The food was very good and the cost / value ration exceptional. My memory might be failing me, but I seem to remember that previous, at night, the dining room was dimly lit with candles, whereas on this trip it was brightly lit as for breakfast, and to some extent that spoiled the effect for me -- but that's a small complaint. In 2016 I commented that the hotel looked brand new, despite having been built some years previously. Good quality fittings, careful cleaning and regular maintenance are important. Again, I'm pleased to report that our room was immaculately clean, as were the communal areas. Rooms facing the Sanctuary have fantastic views of the Basilica of Our Lady of the Rosary, and we particularly enjoyed being able to hear the Ave bells being run on hour and quarters. This hotel is a good choice for pilgrims wanting to visit Fatima. The hotel is on what I would call the 'quiet' side of town: the side of the Sanctuary with fewer hotels and restaurants -- the 'town' rather than 'tourist' side. However it's a 4 minute walk to the Sanctuary, down 1 safe, clean street and yet close to all amenities. A perfect haven of peace! Like everywhere, Fatima has been badly hit by Covid restrictions, and many hotels, restaurants and tourist businesses have closed since my last visit. I was delighted to see that Hotel Anjo de Portugal has weathered the storm, and I look forward to future visits.

What I liked: 1. I found the staff in the restaurant excellent. They made sure I was accommodated based on my allergies at the included dinner provided by the tour. Even at breakfast, the staff were there to advise. This was impressive. 2. The breakfast was a full breakfast with eggs, bacon, sausage, and fruit. The only improvement is changing the orange juice since it tasted like Tang. This doesn’t make sense in a country with nice oranges. 3. Excellent location and pretty much across the street from the main churches with Fatima. What could be improved/didn’t like: 1. I had a very negative incident with front desk reception which was both disrespectful and unprofessional given my complaint was about a blood-coloured plasma stain on my bathroom wall. Since I started travelling post covid, I always wipe down and clean the hotel rooms with Lysol wipes. It makes me feel more secure. However, when we arrive in our room, we found a plasma like blood coloured stand on the side wall near the washroom faucet. I was not going to clean this by myself, since to me it looked like blood and the room should have been cleaned properly. I went to the front desk to report the issue. The front desk reception was very arrogant and dismissive. He gave me the impression that he thought I was making it up and just wanted to get rid of me. After insisting that it be cleaned, he agreed to send the Room Service Manager up to check. In the meantime, I went to dinner. When I returned from dinner, I saw the stain still on the wall. I assumed that no one came to check. I phoned reception and the front desk told me in an arrogant tone – “He didn’t see anything and there is no problem.” Honestly, I was livid. I couldn’t believe anyone could be so rude and dismissive. Fatima is a place people go for pilgrimages. I don’t see how this behaviour reflects the peace people seek in a pilgrimage. I told him I didn’t even know someone came in the room, since there was no note. I insisted that he come back, since I was now in the room. The Room Service Manger came, and I asked him to put on a mask. Then, we went into the washroom, and I showed him the stain. It was clear he didn’t see it from the last visit. He told me that he looked near the toilet. While he was cooperative and helpful, I was very annoyed. I said that I gave all the information to the front desk reception, and they neglected to pass on anything. He apologized and said he would send someone to clean it. Another lady came to clean the room and I also asked her to put on a mask. She cleaned up the stain in less than 5 mins and apologized that it was missed. I found her genuine. It is very unfortunate that a problem that should have taken 10 minutes to resolve took at least 30 minutes of my time on my vacation. I also didn’t appreciate being presumed a liar when the room was not cleaned properly. The Lysol wipes that I used to clean the room picked up dust and dirt. When I mentioned this prob

Excellent retreat for a peaceful stay. Welcoming and peaceful with trained personnel. We enjoyed our stay. I was travelling with kids and can tell that from day 1 every time we needed assistance we could get it. The receptionist even helped us with the taxi on our way out as it was raining and although the bus stop was less than 10 min walk with the rain it was just not doable, especially with kids😟 The hotel location is convenient for a short walk to the Museum of Fátima and the Shrine of Fátima.

We travelled here with an Exotica group. A 4 star hotel? Really? Why can't you get ice at any hotel in Portugal? I have always had an ice bucket in my room and a rusty old rattling ice machine somewhere close by even in the worst places I've stayed at. Not here. You have to ask the front desk staff and they will begrudgingly find you a small plastic bag filled with ice. I did enjoy the bidet. That is something I think we north Americans need to get on board with. It's important to keep the undercarriage clean. Rooms are clean, the bed is comfy. Pillows could be better. Much better. The ”flatscreen TV” they advertise in the rooms is smaller than my computer monitor from 1997. I'm not kidding. I actually laughed out loud when I saw it. It might be 17 inches diagonally and I'm being generous. The bar was closed. No explanation. Just closed. 40 weary travellers arrive thirsty at 5:30pm and the bar is closed? Do they not want to make money? Wi-fi was dial up slow. Now the worst part. We were offered the option to make a reservation for the buffet. $18 for what might be described as cattle feed. No, I'll be honest, I wouldn't feed that swill to my cows. It was disgusting. The ”pork (maybe?)looked like it was cooked about 3 days ago and left out to dry on a buffet warming table, I swear. Even the veggies tasted awful. How do you mess up steamed carrots? It was awful. Not a great experience. Sorry, I would not recommend this hotel.

Nuno at the front desk was amazingly helpful finding us a taxi driver that picked us from Lisbon´s airport and drove us directly to Fatima. Location of this hotel is amazing, next block over starts the Sanctuary, nothing better than that. Amazing view, excellent service. Front desk service in english. They lend us wheel chari for the duration of the trip, which was very useful for my elderly mom. Rooms are sparce but comfortable enough. Bathroom suuper nice. The lady at the store next to the hotel was never to be seen, so no to that. Food was very good. All lin all, great air conditioning (with the heat it was wonderful), amazing hotel, would go back? definite yes.

The hotel has a nice lobby with plenty of couches for seating. The front desk receptionist was nice and efficient and spoke English. The room itself was large with plenty of space. The bathroom was a good size with a good amount of counter space. There was an enclosed shower. The room and bathroom were clean - almost like new. We were traveling with a group and so ate breakfast, lunch and dinner here. All were buffets and were pretty good. For vegetarians, there was a salad bar, soup, potatoes and usually some other vegetables. The hotel is about a 5 minute walk from the Fatima Sanctuary with gift shops selling religious articles along the way. In fact we could see the top of the Bascilica from our hotel room. This is a great place to stay while visiting Fatima.