Family friendly Hotels in Nyaungshwe

The hotel was nice. The room was huge (suite for 3) and very clean. They helped us to book local massages but everything else we booked/found out ourselves as they had very little to tell us. We asked about using the free bikes mentioned on their website as were told they were not safe to use. We asked where we could hire mountain bikes/ good quality bikes and they didn’t know. They could only suggest 1 bike shop that hires dodgy looking cheap bikes. We asked about kayaking around the lake but they had no idea. When asked about other things to do around here we were told about a boat trip and was quoted 10000 kyat more than what we paid the day before. When asked what else we could do there were no suggestions other than ‘walk through town’. There is no obvious place for information or a book of suggested trips anywhere. Breakfast was fine but everything was stone cold, including eggs. It took us 3 days to realise that you could ask for local noodles (only because we saw other people eating them) which were yummy. We spent a lot of time each morning waiting for them to refill water/ crepes/ eggs/ pancakes etc. At checkout I was told I had to pay 3.5% for using any card (even a local card as I work in Yangon). This is not the case in Yangon or in Bagan or anywhere else we have travelled in Myanmar. So add an extra $8 to the cost of the room. Booking.com stated that I would pay in dollars on the day ‘according to the exchange rate’. However the lady at reception said their machine is incapable of charging in dollars. This isn’t a problem really but then I found out that they don’t amend the exchange rate daily and that they have a flat rate. That flat rate meant I was charged a further 12000 kyat ($8). So in all I paid $16 more than anticipated. This is my second trip Nyaung Shwe and after being given very little help with what to do here and being charged more money, I’d say go elsewhere.