Falkirk East

restaurant shut again no draft beer stay away from this place. stayed for 4 nights told on the first day lines being cleaned so no draft beer this continued for the whole stay also restaurant shut on thursday night for some reason this is not the first time i have stayed at this hotel and similar problems last time

Travelled for a few days in Scotland. Room was ok if a bit tired. All went downhill when we went for some food in the adjacent pub. Menu was limited to about 6 meals, none that we liked so got a taxi into Falkirk to eat. Second day we ate out on the way back to the hotel and went to the pub for a few drinks. Limited draught beers/lagers on offer. Card only payment. Watched people getting turned away as staff said there was only one chef on and couldn’t cope with too many customers!! Dreadful customer service as some guests had paid for a meal deal. Breakfast was OK so beware if you’re thinking of booking this hole and plan on using the pub next door

The room is fine just big standard premier inn room, nothing special and does the job. However the food … I been here numerous times food was always nice and always enjoyed the meal deal and the thought of a steak. Last time visited kitchen was closed with out warning and again on this trip on the Sunday. Went for meal after work was 10mins before being greeted , then was a mess as apparently I didn’t have a meal deal. Finally sat down and was that cold I had to sit with a coat on. I don’t know what has happened to the menu but limited choices and I have microwave meal that have tasted better. Prober gone down hill.

Right after landing in Scotland, it was a pleasure to stay at Premier Inn East Falkirk. Nice dinner served by a friendly staff member who advised us on good places to visit. And, of course, a great breakfast. A good start with (well-anticipated) mingling with the Scots.

The worst Premier we’ve stayed in - disgusting! Mould and dust in rooms. Temperature can’t be adjusted like a sauna and staff gave us 3 fans, window open and made no difference. Staff unpredictable don’t show up to cook breakfast, had to go out and find somewhere to get breakfast although pre-paid at hotel. Would not recommend this premier at all.