Guest User
May 4, 2025
As we stepped into the hotel the scent hit us as if we've experienced it in the past, and pretty soon we found out that they have a hotel in the Azores where we stayed twice... I dont know where to start as everything in this hotel is above expectations. First the service in all hotel areas is great, the entire staff are always smiling and willing to help. our room was fabulous with a balcony to the pool. it is clear that the hotel has an environmental friendly approach which is highly appreciated. there is no plastics in the room and everything looks natural including the least thought things like the tissue box made of cork, tables made of natural wood and even the garbage bins are lined with paper bags. we sampled the restaurant for breakfast, lunch and dinner and all were very good with abundant dishes to choose from, and once again service was excellent, after overcoming the language barrier, as not all waiters were very fluent in English. We took a wine tasting session in the newly created enoteca. the room itself is beautiful with shelves of wine bottles covering the walls. Renato who guided us through the tasting was very knowledgeable and friendly letting us enjoy the wine. they serve a nice plate with cheeses and charcuterie which was also nice. the thing we also appreciated was that they let us take one bottle from the tasting to dinner with us at no extra cost. and lastly, the hotel sits in a beautiful area with a big reserve on premise. the reserve has many trails to walk and enjoy nature, a beautiful lake and many places to sit and admire nature