elisabete
December 2, 2023
Unfortunately, the reservation I made did not correspond to the reservation the hotel had. My reservation was made for 2 adults and 1 child and, in the hotel, there was only a reservation for 1 adult. The hotel resolved the situation, but the room we were offered did not fully correspond to the service booked and paid for in advance. It was very unpleasant and regrettable. /// Unfortunately, the reservation I made did not correspond to the reservation the hotel had. My reservation was made for 2 adults and 1 child and, in the hotel, there was only a reservation for 1 adult. The hotel resolved the situation, but the room they gave us did not fully correspond to the service booked and paid in advance. It was very unpleasant and regrettable.
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