Holiday Inn Express & Suites Eureka

I'll start with the positives: the staff at the front desk were very nice and friendly, and check-in was easy. The lobby was clean, and it was nice to have breakfast included, although we didn't partake of much (yogurt for the win!). Now the negatives: I'm glad we were only here for one night. The hotel is in a very dodgy area (lots of homeless people, run down/abandoned buildings, etc.). We did not feel safe outside of the hotel, but we felt safe inside. The hotel only has one way in or out, and the rest is surrounded by a low wall, which I'm guessing is to help keep unsavories out, although they could just hop over it. So it looks like a compound. We were approached by a panhandler asking for money over the short wall while we were unloading our suitcase from the car (literally parked less than 30 seconds prior). During the night, there were police responding to something next door at the Motel 6, so we saw their flashing lights through our window. We were so thankful that our car was still there and still intact in the morning. The room itself was semi-ok, but definitely below our standards. The bed had 5 long, black/brown hairs on the bedspread (very easy to spot, since the bedspread was white), but the rest of room/bathroom appeared to be clean. The faucet handle in the bathroom was very loose, and one of the bathroom lights flickered on and off for the first hour or so and then stabilized. The bed was verrrrry uncomfortable (too hard), so we didn't sleep well. 3 stars because the staff were so pleasant. Will I stay here again? Nope.

Elegant and comfortable Staff were friendly, welcoming and helpful. The lobby is clean, nicely decorated and modern. Our room was clean, roomy, comfortable, and well maintained. I highly recommend this hotel and staff.