Guest User
May 28, 2025
I don’t write bad reviews but this is not a things which can be missed. Unfortunately we are not happy with the hotel, the reason is that rooms are very dirty, dusty and old. The bathroom has a bad smell, the dust stays on the shelfs, there is not a duvet, only blankets which doesn’t smell clean and not ok to be used in a hotel. There is no lights outside on the level and its dark in our area, the light is far from us, we are 2 pregnant women with 2 kids which cannot stay in this conditions. We understand that is a 4 star hotel but still and doesn’t meet this rating standards unfortunately. We have paid a lot of money and we cannot enjoy the stay! We came here hoping to have a nice holiday and enjoy it as much as we can but we wouldn’t be able to do it here, even outside is smelling from drainage! To pay 30 euros for a towel is a joke. We never met this, maximum 10 euros per a towel. The water from the restaurant is very cold, we cannot give to children and need to buy from a shop. The cups for coffee aren’t washed well. You can see the ants in the room everywhere, on the bed, on the floor. The furniture is so old and cracked and damaged. The customer service is poor. I wrote an email on this situation but no response. I will never recommend this hotel. We paid a lot of money for 4 nights. All inclusive is a lie with the drinks because you just have few cocktails free, for different you have to buy all inclusive plus or premium.