Hotels near Emeryville Amtrak Station, Emeryville

I grew up in the Bay Area and travel back home often, and have stayed in many places in the Emeryville area but this will from now on be my go to hotel. The stuff from the moment I walked in the door was the most excellent customer service I have experienced in many years of traveling. The rooms were clean and breakfast was wonderful. The pool was clean and easy to access. Parking was plentiful. Excellent experience.

Great location for visiting our relatives. Front desk staff was helpful, and we appreciated that they had extra towels and toilet paper behind the front desk so that we wouldn’t have to wait for someone to deliver this to our room. Beds in our 7th floor room was surprisingly firm. Most hotels have worn soft beds. Bathroom is well designed considering it’s a small space. Bright lights and white walls with a modern shower reminds me of a deluxe cruise ship bathroom. Mini microwave in the room is a nice plus because the Trader Jo’s is right across the street. Free parking is a definite plus. And lobby area feels like a mini living room. At night, you need your hotel key to walk through the front entrance sliding doors as well as tap key to access elevator — great double security feature which I appreciated! And housekeeping staff were genuinely helpful and friendly.

This is the second time we stayed in this hotel. I might stay here again, but I wouldn't necessarily say I'd be happy about it. On the plus side, it's easy to get to from I-80/580 and Berkeley/Oakland are pretty accessible from here. It's clean and well-equipped. The beds are comfortable. On the minus side, the rooms are pretty small, and there's nothing included with the basic price. Outside parking is $25 extra in an area where theft from parked cars is pretty high. If you want breakfast before leaving, prepare to shell out $28 to sit down (presumably before taxes), or $20 for the buffet. I'm glad I don't live here because the prices and crime are out of sight.

I came here to meet my friend since we're in different hotels for the sales force event. My friend told me that Sonesta Hotel has a bar. First night was great until Gerrardo started talking to women from a different ethnicity how much he hates American women that we were garbage. I felt really angry. And when the 3 ladies across from me and my friend confront him he walked off... The other bartender Alice all I can say is amazing one of of kind person that's funny and can keep a crowd entertained. Second day same bartenders Alice and Gerardo. Let you tell you again was the same story but, instead of Garardo putting women down he started to talk down Chinese people while he was talking to a Japanese group telling them that Japan is number 1 that Chinese people are thieves that China steals Japanese people idea. I felt offended because I'm Chinese. And also that Gerardo smelled like so much alcohol that you could tell he's been drinking. I'm giving only a 5 star rating because of Alice I saw how she kept the bar going people enjoying themselves laughing so my friend and I joined the fun and joined the bar. She even apologized for her co-workers behavior and bought us a free drink. I told Alice dont apologized for someone elses behavior. ALICE You are amazing. This is the first time meeting a actual Tomgirl. Thank you for sharing your food with me. If Alice is the permanent bartender this would be amazing. She's knows how women feel and how they like to be treated.

This room had none of the promised comforts. The hallways had crumbs and trash littering it.When we entered the room there were crumbs all over the floor. Roaches were running around scooping up bits. There was no microwave or bathtub plug. The pillows were flat and hard and the bed dipped in the middle. Breakfast was a stale muffin.

We were helped during our quick stay by front desk manager, Gustavo Lezama. He assisted us in a speedy check-in and answered all of our questions about hotel amenities and valet. Our room was stunning, comfortable and incredibly clean! We will be coming back soon!

Doesn’t have any inside windows but if you from any windows actually very green many food spots and many stores nearby are walking distance and BART which is a form of transportation is very close by I really like everything about this room very cozy very clean and the customer service is fantastic here every time

The pros: Inexpensive Decent location Room has decent amenities The cons: Nonchalant service Smells like **** Limited breakfast options Lots of yelling Near the train No HVAC As mentioned above, this inn is a great location, with a great price, and you can tell they're trying. They had a fridge, a microwave, and a decently-sized TV in the room. More than I expected for $80~ish a night. The receptionists were what'd you expect at this price point, and the staff were mostly positive. Their breakfast options were also fairly limited, but if you were really hungry, it would do the job. While the HVAC system was broken, they did offer an extra portable heater that did the job. Unfortunately some things that they can't control really make the inn far worse than it tries to be. The behavior of their guests, their proximity to the train tracks, and the people yelling outside the hotel really affect the way guests experience the inn. Other guests were smoking **** that could be smelled all the way down the hall and in other rooms, and they were piling up so much trash they just started to leave it by their doors in the hallway. This is in addition to the fact that they were yelling and screaming, and the doors did little to muffle the sound. The yelling continued through midnight and kept waking me up throughout the night. This yelling came both from guests in the hallway and from people walking on the streets. I could also see how the room had been worn down by prior guests, with dents in the lampshade, stains on the carpet, and even though I could tell the cleaning staff put effort in the bathroom (towel folded into swan, etc), the light was malfunctioning. Thankfully, it didn't bother me much, but for those who aren't used to ”roughing it,” this might not be the place for you.