Hampton by Hilton Hotels in El Segundo

I really enjoyed my stay here. I came for the toy show. Its in an excellent location, the rooms are comfortable, but more important than anything, the staff is wonderful. Doreen, the assistant manageress, saw i was exhausted and was incredibly kind. This is the kind of team that keeps you coming back. I certainly will. Only negative is breakfast, if there could be more available than bagels and coffee.

Longtime Diamond member here- over 900 Hilton nights. Stayed here the week after the Super Bowl. Hotel had undergone a massive renovation for about a year when it opened a week before. I had stayed there in April 2013. Staff is typical Hilton quality- top drawer. Hotel is clean. Very quiet location but within walking distance of several eateries. So why the 3-stars? Whoever designed this remodel needs to be replaced. 1. Towels are not next to the shower. Better make sure you take the towel and put is next to the shower. Can't put it on the toilet as it is too far away. 2. No recharge or outlets next to the bed. My wife and looked and looked. Want to recharge your phone for the night? You can do it in another section of the room. Oh, let's hope you enjoy getting up out of the bed to answer your phone if it rings while you are asleep! 3. The worst part...... there are sensor lights in the bathroom AND the bed room which CANNOT be de-activated from turning on! The staff even came up and realized they could not be turned off. They do eventually go off after 5 minutes. You can also turn them off by hand- after you get up; but forget about just de-activiting them. Do enjoy waking up to bright light in your room when your companion goes to the bathroom in the middle of the night? Then you'll love this place. No nightlight in the bathroom when the lights are out. That was the easy fix for the bathroom anyway. On top of this, they ran out of waters for the customers. Major props to Maritza for trying her best.

We stayed two nights in May and really were happy with it. It was a very busy weekend for events around town and for the same price, we would have to have looked at two star hotels, which we were hoping not to do. Check-in was fine. The gentleman who checked us in was very nice. Room was nice, no complaints at all about aesthetics or cleanliness. We didn’t eat there. The bar and eating areas seemed popular in the morning. The area is safe but not interesting in any way. Definitely would suggest coming with a car. Food on sight is on the pricey side, but the selection looked good. A few restaurants around but not walkable. I thought it was an excellent value.

Just needed to stay one night to catch a flight the next morning. Front desk was very friendly and helpful. The room was a bit cramped but was overall fine. Breakfast was nothing fancy but was also fine. More options than I thought there would be. The traffic was a bit alarming in the morning getting to the airport. Would recommend leaving early to allow for time.

Beautiful location!!’ Beautiful room!!! Great staff!!! Very helpful and welcoming…somewhat pricey but WELL WORTH IT! The food is great! Fresh and hot!!! It’s truly a wonderful place for a staycation…only minutes from the beach…very quiet neighborhood…perfect atmosphere for a peaceful getaway

We where exhausted and hungry after traveling from Florida to attend funeral related activities. We arrived at the AC hotel just a few minutes before the restaurants closed. Cesar was amazing. He took great car of our car and luggage so that we could make a late dinner. Thanks Cesar and the AC Hotel staff.

Parking was $20 per night, not $10 as advertised. Other than that, our stay at the hotel was quite enjoyable, our room was very spacious, it was clean and there was an abundance of amenities.

The location is great, with many restaurants and stores close by. The hotel what you would expect, it serves its purpose. The room were clean but dark, not enough lighting for my taste. There was a strong sewer smell coming up from the shower. There was the same smell in my friends room, luckily ours wasn't as strong as theirs. The breakfast area does have a few items but it's very expensive. You are better off walking to the Starbucks across the street. The biggest problem was housekeeping. Two out of the 3 days that we were there there was no housekeeping service even when we requested in the front desk. When we called (3rd day) to complain the manager that they were short staffed and housekeeping was every other day. That didn't make sense because by that logic we would've had the service on the first and third days. Then we questioned why this policy wasn't explained upon check in, or when we requested the service. The manager got defensive and started yelling at my wife on the phone. We then requested towels from him which were never delivered. I had to call and talk to someone else to get the towels. Checking out there was one person at the front desk so I just handed my key card, needed to catch a flight. To my surprise the bill was charged wrong so had to call to get it straighten out. No one returned my call after I disputed the charges. I had to get in contact with Marriott customer service for it to get resolved. It seems the hotel's staff is either overwhelmed or just don't care. The encounter with the manager over the phone really put a sour taste. I would have to think twice to stay there again specially having so many choices around.Show less

Front desk, housekeeping and restaurant are all welcoming and accommodating. It feels like home. Rooms are very clean and well maintained. The location is close to restaurants and Los Angeles International airport.