Imola Hotel Platan

The sanitation is very good, the breakfast is good, and the service communication is basically no problem. Bring a swimsuit to enjoy the sauna in the hotel. The address is between the train station and the old town, and there are almost no shops around. There is no kettle in the room, so if you are thirsty, you can only go to the hotel bar to solve it. It should be noted that the check-out time is much earlier than that of ordinary hotels.

Bardzo dobry hotel położony przy egerskich termach. Wygodny pokój, duży balkon.Cisza i spokój. Hotelowe spa wellnes bardzo przyjemne, a furtką można wejść na miejskie termy.Smaczne śniadania i dobra obsługa.Do rynku w Egerze można dojść przyjemnym spacerem. Jesteśmy bardzo zadowoleni z pobytu!

We booked the hotel based on a personal recommendation and the good reviews. Unfortunately, our expectations were quite disappointed. The location is fine, the hotel is right next to the public thermal baths and for an additional charge you can also go directly from the hotel to the baths, which we found very pleasant and practical. The city center with shops and restaurants is a comfortable 15-minute walk away. The rooms are basically perfectly fine, modern and big enough. However, the rooms do not have air conditioning, which is advertised in the hotel description. Only a so-called ventilation system is installed, which is supposed to regulate the room temperature by +/- 3 degrees. However, when the outside temperature is significantly higher than 30 degrees, this technology is completely overwhelmed and the whole thing has nothing to do with air conditioning. Here the guest is being led by the nose. The service was unfortunately a disaster. In a total of 3 days of stay, this was not carried out 2 times. Complaints about this were responded to inadequately or negatively. Simply bad. In terms of catering, we can only rate the breakfast. This was sufficient and good. The hotel has a wellness area. We didn't use it, but everything looked pretty good.

Eger is a must-see vacation destination for us. Hotel Imola Platan has been our favorite for years. Spacious rooms with large bathrooms, a fantastic restaurant, a walkway directly out onto the thermal pools, and the atmospheric Old Town within easy reach—what more could you want? This year we stayed in a suite, and it was a perfect choice. The only downside was the view—unfortunately, we didn't have time to book a suite facing the thermal pools, which is our favorite view. Maybe next year. Breakfasts are very varied, and dinners are served—usually two options. You can specify a special diet when booking, such as gluten-free, and the kitchen prepares delicious alternatives for an additional fee. We highly recommend this hotel.