Hotels in West End, Edinburgh

I booked a a night within the hotel on Halloween as we had booked a walking ghost tour within the city. It was a bit of a walk down to the Royal mile taking about 25 mins but as it was dry it was ok. The hotel was fantastic, the reception staff were lovely and very helpful. The entrance lobby was warm and clean, very inviting. All of the corridors were very well maintained, clean and beautifully decorated. Our room was very spacious with a queen sized bed, seating area and a good sized bathroom. The room again was nicely decorated and well equipped. Due to the restrictions the hotel restaurant was closed but we were allowed to order food into the hotel and the receptionist even pointed us in the direction of local shops. I would recommend the hotel and will most probably stay again.

Asked for non allergenic bedding which was provided, however one of the pillows was still feather down which I was not aware of until leaving ( as it was my partners pillow) Was very allergic with itchy eyes and sneezing. Which only developed after being in the room. Bit difficult to work the heating system. Other factors were adequate. Housekeeping staff are very attentive. Breakfast lacked more vegetarian options for the hot breakfast such as mushrooms, vegetarian sausages.

I had chosen this hotel as it was priced somewhat competitively and with its close proximity to the centre, we decided to take a cosy room with a window. Cosy room with a window is an understatement. Thankfully, as expected, we didn't spend too long in the room as we were out exploring what Edinburgh had to offer but the room was super cramped and made for an uncomfortable stay. The bed is pushed against the wall with a window. You cannot open said window if you're using the bed as it comes out onto one half of the bed. Me and my partner found the mattress to be rather uncomfortable, I had a particular gripe with the pillows as even with two, my head sunk to the mattress and provided zero support. 3 pretty poor night's sleeps, was very much looking forward to getting into my own! There is nowhere else to sit in the room other than the bed. There is no tea or coffee facilities. You can put luggage under the bed however there is nowhere to store the contents, so you're constantly in and out of your bags which take up valuable room space anyway. If you weren't close to your partner, you really will be after staying here. The bathroom is nice, shower is really good however any bathroom habits is echoed into the living area with very little privacy, it got funny by the 2nd day and we just embraced it. We driven to Edinburgh so we parked our car about 15 mins away from the hotel, no problem, £30 for 3 days. The hotel is about a 15-20min casual walk to the main attractions which wasn't totally ideal but not a problem really, I just know we could have got closer for cheaper. We didn't try breakfast so can't pass judgement on that as there were plenty of cafes on the lead up to the centre and the centre itself. The hotel itself is really well decorated and modern. I had zero complaints regarding the cleanliness, it was really good! Staff were super attentive and helpful too, we asked for two extra pillows and were provided there and then, no issues. Check in/check out was really quick and straight forward. Wouldn't return due to uncomfortable bed, super cramped room and poor value for money. Still had a great time in Edinburgh though!

Great location right in town centre. Staff always helpful and polite. Rooms a good size, nice modern and stylish. Bathrooms great size and had bath and shower. Spa is also nice if a little pricey for use of the outside hydro pool but added to our experience. Concierge great at arranging taxis and helping with luggage. Breakfast was quality and well worth the money with Al a carte and buffet both included no need to choose. Set us up for the day. Would recommend worth every penny made our Edinburgh experience very memorable.

Spacious rooms, twin rooms available for friends trip. Good shower and some complementary tea and cookie in the room. Unexpected that baggage storage was not free after checkout. Location is a bit far from the center, but close to Dean village and nice river walk. Could be good for a longer stay. Overall good experience.

We had an amazing stay at Moxy. The lobby is great, with loads of board games and reasonably priced drinks and meals. The room was also really good, with good soundproofing. I was afraid that the automatic bed light mentioned in other reviews would bother me but not at all - it only lights up if you get up, not when you’re in bed. Would stay again!

Very nice and modern hotel in the center of the city and close to the convention center. We stayed in much bigger since it was intended for disabled individuals. Very good breakfast included. Staff was wonderful in the front desk as well as the restaurant. The front desk staff gave us great ideas for places to visit as well as great restaurant recommendations. At the restaurant in the morning staff was kind and meeting all requests to the best of their abilities and in the being making recommendations for drinks, beers and whisky. The room was ample, clean and modern. Overall a great place to stay in Edinburgh.

In all honesty we decided on the apartments because it was the cheapest available for a bank holiday weekend and seeing Harry Styles. It was great and no complaints and we were pleasantly surprised, it worked well having a bedroom then separate living area with sofa bed and mini kitchen for privacy & snorers lol. We initially thought it was the west end so bit far out from Murrayfield stadium/princes street but it really wasn’t that far at all and was a nice sunny day. Would 100% stay here again

Very nice hotel! Beautiful and spacey room. Near to the haymarket train station. The staff is very nice and helpful. Will recommend this hotel so much!!

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.