Brooks Hotel Edinburgh

This was the worst experience, I've ever had in the UK. The service was not worth the price tag. More like a house being run by unprofessionals! Nowhere near a 3 star hotel service!

Overpriced for what it is ,they didn’t even have towels for the floor of the bathroom ,so when you shower is a mess . Staff was nice though and the breakfast also nice. But definitely expensive for what it is.

The hotel is older like most in Edinburgh so I wasn’t surprised. But the mattress needed to be replaced, it was saggy in the middle and left me with an achy back and hip. Fortunately I was only there 2 nights. There was also mold in the bathroom which is typical of Scotland because it’s so wet, however, in better well run hotels they would deal with the mold and not let guests experience it. The internet was out both nights I was booked and my room was all the way at the back of a long hallway behind a door when i opened the hall door to find my room it was pitch black. The only way to see to put my key in the door was to hold the hall door open. I asked an employee where the light was and he said it should come in automatically, he said he’d fix it. It was never fixed during my stay.

We were lucky to have two days of clear sky and had a really great time. The hotel suited exactly what we needed for one night. Nice breakfast and helpful staff. It was like waking up and heating the city. Very close to the famous Dean ville, Castle, Haymarket station and airport. The building gives you the modern and classic vibe which was justwhat we were looking for. Definitely see you soon. Ps- sorry about the photos 🙏🏼

Awesome location and very helpful staff. Newly renovated room equipped with good heating and comfortable beds. I'm especially amazed by their Scottish breakfast - they are really tasty with a lot of choices. Will definitely stay here again if I get to stay in Edinburgh in the future!

So.. where to start.. Checked in and was given Room 100.. Room 100 is on the ground floor right next to reception and with a window over-looking the main road.. If you like the constant noise of doors slamming, listening to large groups chatting in the reception area and constant noise throughout the night then this is the room for you... If you like a nice nights sleep, then I'd honestly think about finding a better hotel (there's a lot of great other options in the area!).. Worth noting that WiFi works in reception, but doesn't even extend to Room 100 which is about 15 feet away from the main reception desk!! Not a great stay... Never Again !!