East Syracuse Hotels with Airport pickup service

Shabby and rundown hotel, simple breakfast with muffin as the main course. Additionally, the sound proofing in the rooms we're extremely poor as we could hear the sounds of our neighbours resulting in bad sleep. On the other hand rhe location was great as it was next to the highway and the enormous mall with attractions rhat will keep you entertained for days.

Second stay at this well situated hotel. Rooms are clean and comfortable with excellent kitchen facilities. Good breakfast included in our price. A short walk to Albert Dock and all the facilities there. Parking available both on site and nearby public multi-storey. Warm welcome from all staff we encountered.

The hotel was really clean, the breakfast and restaurant were convenient as well as the pool and gym. The rooms were comfortable and accommodated with the weather, with great heating. The people were so sweet and helpful and it was an overall great experience. Especially Cam and Rayelle who were beyond helpful and altruistic.Jonathan (manger of the hotel) made our vacation a memorable one with his great care and hospitality.

I used it during my business trip and I was able to spend the perfect day on business trips. Thank you for your excellent service when staying. I leave after using it well.

Was going to give 4 stars however I deducted one more star due to the cigarette smoking spot. I don’t care if you want to smoke, the unfortunate part is where they have their dedicated smoking area is that it’s in the nicest part of the hotel grounds. It’s between the breakfast area and pool right off the main lobby. There is a great breakfast in the morning with tables right outside this area, but virtually no one was eating out here because of the people smoking and ash trays on the tables. Literally, move the smoking area anywhere else on the grounds. Ok aside from that grievance, the rest of the hotel is decent. Staff was nice, especially the guy working the breakfast station. He was working hard, was polite, enthusiastic, and getting everyone what they needed. Rooms were decent, a bit dated but you could tell they were making some upgrades. Bed was comfy and the pillows were 5/5 due to them not being the crappy feather ones your head falls right through. Bravo! Hallways are definitely in need of new carpet. Long-standing stains and again, the smell of cigarettes lingered. The room did not smell so we had no issues with it there. Pool area is beautiful and perfect for lounging. I would recommend this hotel if you are someone with moderate expectations. It’s also in a great location to the mall and Green Lake state park.

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Not sure what the knock is on this facility but we enjoyed it fine! Room was large and well apportioned; everything was comfortable--beds, chair, linens, towels. The room felt damp due to lack of dehumidifying from the A/C but it was apparently the same with other guests. Very good breakfast; eggs, bacon, waffles, cereals, juices, and fruit...Cracker Barrel nearby if you need more. Plenty of room in the breakfast area. Staff was quite welcoming and friendly. If ever in the Syracuse area again, we'd not hesitate to return.

Not bad hotel, the facilities are relatively new and very creative, showing a youthful atmosphere. High cost performance, free parking, McDonald's is next door, so you don't have to worry about being hungry at night. The only downside is that the room size is small compared to similar local hotels.

Mary, the Associate General Manager was exceptionally friendly upon check in after a very long drive and a late night arrival Common areas are clean and well designed, which is a nice trait of Spring Hill Suites. Rooms, weirdly less so. Clean which is nice, but the room layout was weird with double the closet space than what's needed. the TV in the small space between the bedroom area and sitting area (across from the wall between the secitons-hard to explain). Overall layout in room felt dated (relatively speaking) and there was wear in the room (carpets and sofa), which is also weird since i thought they just redid the hotel. Breakfast was great. Having been staying in a lot of hotels during COVID with the bagged breakfast of a pre-packaged muffin or danish, red delicious apple, and cheap juice. They were much better. Yogurt and better quality juice provided. Stay here again? Sure, great stop over between midwest and east coast. Stay here and want to visit Syracuse...maybe closer options to downtown, but this is nice and clean and friendly

No free breakfast, it seems like 11 knives per person.