Hotel Duesseldorf City by Tulip Inn

Hotel needs renewals The hotel needs a general renewal. Is somehow stinky. It doesn’t have a laundry service, ant it is a problem when you are on a buz trip. Breakfast is poor and low quality; doesnt expect it in a 4 stars hotel, having paid 279,00€ x night.

Upon checking in at 2:30 PM, we were horrified to discover our room felt like a freezer—all windows were wide open in -3°C weather, the radiators were off, and the space was utterly frigid. To make matters worse, the room was visibly dirty (especially the bathtub, which had stains and grime), the bedside lamp was broken, and the bed was uncomfortably stiff with only a thin summer blanket provided—completely inadequate for the freezing temperatures. Unable to tolerate the cold, we left the room and waited hours, hoping it would warm up. By 11 PM, with no improvement, I requested an extra blanket at reception. The staff member responded with inexplicable rudeness, asking intrusive questions before dismissively agreeing to help. After waiting 40 minutes, no blanket arrived. I returned twice more, enduring another 15-minute wait and a final 5-minute standoff, only to receive two blankets over an hour later. The entire night was unbearable. The icy room, filthy bathroom (which made showering unthinkable), and lack of basic comfort turned what should have been a restful stay into a sleepless nightmare. The hotel’s neglect is staggering—it feels abandoned, mismanaged, and staffed by indifferent personnel. Avoid this place at all costs. I’ve never encountered such appalling service or conditions in any accommodation, ever.