H2 Hotel Duesseldorf City

H2 Hotel Duesseldorf City Reviews

H2 Hotel Duesseldorf City

Toulouser Allee 11A, Dusseldorf, 40211, GermanyView Hotel Details
H2 Hotel Duesseldorf City
H2 Hotel Duesseldorf CityH2 Hotel Duesseldorf CityH2 Hotel Duesseldorf City
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H2 Hotel Duesseldorf City Guest Reviews

4.4/5
Very Good
137 review
Verified reviews
Location4.6
Amenities3.9
Service4.4
Cleanliness4.6
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All reviews(137)
Positive reviews(36)
Reviews with photos/video(4)
Clean and tidy(8)
Awesome stay(7)
Awesome rooms(6)
Negative reviews(1)
Khalid
Standard Double Room
Stayed in Aug 2024
Solo travelers
1 review
3.5/5
Posted on Sep 23, 2024
Great place but terrible staff. They wanted to charge me 20 euros for 4 hours parking but I ended up paying 20 euros because I stayed 4 hours only (from 5 AM to 9 AM). Arrogant staff at the reception desk. They treat people based on ethnicity... No professional service for none European looking guests.
Response from Property: Dear Khalid, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Guest User
Standard Twin Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
It was a perfect stay in Düssseldorf. It is a bit farther away from the main city, so it is pretty calm and relaxed. The room was clean, and breakfast was nice.
Response from Property: Dear Guest,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Anonymous User
Standard Twin Room
Stayed in Aug 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The facilities are complete, the cleanliness and hygiene are top-notch, the environment is pleasant, and the service is excellent. It's a great choice for business trips.
Response from Property: Dear Guest,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Gotti39
Standard Double Room
Stayed in May 2024
Travel with friends
11 review
4.2/5
Very Good
Posted on Jun 19, 2024
Everything went well until check out day. Cleaner knock the door so early …
Response from Property: Dear Gotti,We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!We look forward to welcoming you to our hotel again in the future.With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Guest User
Quadruple Room
Stayed in May 2023
Travel with friends
10 review
3.7/5
Posted on Jun 26, 2023
The night reception is not helpful. But the hotel is at good location, room is well equipped. Breakfast is nice too
Response from Property: Dear guest, Thank you very much for the good review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Hyewo Lee
Quadruple Room
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Good location, friendly staffs, clean room.
Response from Property: Dear Hyewo Lee, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
5 review
1.0/5
Posted on Apr 19, 2024
Very bad experience in dubai
Response from Property: Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Guest User
Quadruple Room
Stayed in Sep 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Excellent
Response from Property: Dear guest, Thank you very much for the good review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
Fbelge
Standard Double Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 24, 2024
Our hotel room was very nicely decorated. However, it was not clean enough. There were crumbs on the floor. The full-length mirror and shower cabin were full of water stains. The toilet smelled of urine. Breakfast was good. The reception staff were smiling and helpful. Check-in time is at 15:00. If you want to check in early, you have to pay 10 Euros. It is 2 km away from the train station. Uber from the hotel to the train station costs 5 Euros. I think the cleaning was rushed, otherwise I recommend it as a nice hotel.
Original TextTranslated by Google
Response from Property: Dear Fbelge,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The location and environment are OK. The breakfast buffet is not innovative
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Sperli
Standard Double Room
Stayed in Jan 2025
Solo travelers
5 review
4.0/5
Very Good
Posted on Feb 5, 2025
As a solo traveler, the room was good. The TV across the bed wasn't ideal. The shower was clearly visible in the room and the light in the toilet didn't turn on separately. Then the room was bright. It doesn't matter if you sleep alone in the room.
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Response from Property: Lieber Sperli,vielen Dank für Ihre lobenden Worte! Es freut uns, dass Sie eine angenehme Zeit in unserem Haus verbracht haben. Ihr Feedback ist eine tolle Bestätigung für unser Team. Wir freuen uns auf ein baldiges Wiedersehen!Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
Damingnice
Standard Twin Room
Stayed in Nov 2024
Business travelers
36 review
5.0/5
Outstanding
Posted on Dec 10, 2024
I was quite surprised. It was similar to an apartment in China, very clean, with complete kitchen appliances and facilities. I could cook my own meals. It was nice to have such a hotel abroad where I could cook an authentic Chinese meal.
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Response from Property: Dear Damingnice,Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
Guest User
Standard Twin Room
Stayed in Oct 2024
Business travelers
6 review
4.5/5
Great
Posted on Dec 11, 2024
The room is simple but clean and new. The breakfast is very good with a wide variety of hot foods, which is very suitable for Chinese stomachs.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
luluniya
Surprise Room (Depending On Availability)
Stayed in May 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 7, 2024
I booked this hotel temporarily. I arrived at midnight and was able to check in. They treated Chinese very well. I will continue to choose this hotel when I come to Dusseldorf in the future.
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Response from Property: Dear luluniya,We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
황금빛 노을이
Standard Twin Room
Stayed in Nov 2024
Solo travelers
33 review
3.7/5
Posted on Dec 17, 2024
I had a comfortable time in a nice accommodation.
Original TextTranslated by Google
Response from Property: Dear 황금빛 노을이,We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!We look forward to welcoming you to our hotel again in the future.With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West