Holiday Inn Hotels in Dusseldorf

The hotel is well-situated near the tube station, providing easy access to transportation and key city attractions. The reception staff were professional, accommodating, and responsive to requests, contributing to a smooth check-in/out experience. However, there are several aspects that could be improved to enhance guest comfort. Despite booking a standard queen room, the bed was comprised of two single beds pushed together rather than a true queen-sized bed, which impacted the overall sleeping experience. Additionally, the room lacked essential amenities such as a kettle and sufficient storage space. The absence of a proper desk and chair made the room less convenient not only for business travellers but also for leisure guests who might want to sit comfortably with a laptop or unwind. Furthermore, the bathroom design was impractical, as the shower area was not properly separated from the toilet, leading to water spreading throughout the space. While the hotel offers a convenient location and courteous service, enhancements in room design and amenities would significantly improve the overall guest experience.

Clean hotel, good service at the reception, parking in the parking garage costs 15 euros. There are supermarkets and a selection of restaurants all around.

Environment: You can turn three stops at King's Avenue Station, and then walk about 10 minutes to the hotel. It is surrounded by parks, main roads, and DM is far away. Hygiene: When you check in, you will ask whether you want to clean tomorrow or clean it once a few days. Service: The service staff are not bad, the ~ is set by Ctrip, there is no IHG membership treatment, the breakfast variety is quite rich. Facilities: There was a problem with Room 145 on the first floor at the beginning, and the wall would ring in the middle of the night... The room was changed later.

The hotel's rooms are clean, its furnishings are new, the reception is helpful, but the only drawback is that its location is 20 minutes away from the center by taxi and it is not near public transportation, so we paid more than the hotel's nightly rate.