Hotel Empire Albania

We had a drink on the terrace of the Private Beach. The staff is very rude to customers. We ask for a cocktail menu, he just answers NO with a contemptuous air. We therefore ask for a free Cuba without knowing if they have it. 30 seconds later I see that there is a sign with 3 cocktails so we immediately decide to have a mojito instead of the cuba libre the waiter has not even arrived at the bar when we ask him to change. He slams his notebook on the bar and huffs. I have never seen a waiter as rude as him in a bar outside Albania. Very bad experience!!!

I do not recommend! The hotel itself is very nice, the service is very nice, the private beach is great. And that's it. The all inclusive option is a tragedy. The food was terrible, after the third day we started eating out. Breakfasts are a disaster and lunches and dinners are terrible, always the same and if it doesn't work out, it's changed to something else. There are only 5 dishes to choose from and the same ones over and over again. Bland and tasteless. The gin and vodka tragedy drinks tasted the same as poor quality moonshine. Good beer, poured in 100 ml cups. We compared other hotels and it was nothing like all inclusive. Nice hotel, but no catering option.

I advise everyone not to visit this hotel. I'll start with the positives because there are really few of them. The hotel service at the reception is very polite, and the room also has well-functioning air conditioning. So many positive sides. Food is the biggest failure and actually the risk of poisoning. The same meals from previous days appear in new versions. For example, pasta served every day is mixed with sausages from breakfast the next day and served for lunch, and after a few hours it becomes a casserole for dinner. There are no snacks between scheduled hours. Coffee or tea is available only with breakfast, and also from a shoddy coffee machine like 20 years ago. In a country famous for its tradition of drinking coffee... Alcohols served in the all-inclusive option are diluted to the max, served with the cheapest drinks from supermarkets. There are few sunbeds by the pool, and it's hard to find a place on the beach due to reservations and sales of sunbeds by the hotel staff. They are paid 10-20 euros by people from outside Empire, which limits the number of places for guests. The bathroom was never cleaned or vacuumed in the room during our week-long stay. The cleaning service does not speak foreign languages ​​and is limited to replacing towels and paper. The hotel saves money at every step, regardless of the guests and their health. No respected and reputable operator like TUI should send anyone to such a place.