Hetland Hall Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dumfries
Hetland Hall Hotel
Near Carrutherstown, A75, Dumfries, Dumfries and Galloway, DG1 4JX, United Kingdom
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With a stay at Hetland Hall Hotel in Dumfries, you'll be a 4-minute walk from Dino Park and within a 5-minute drive of Ruthwell Cross. This hotel is 7.4 mi (11.9 km) from Dryfesdale Lodge Visitor Centre and 7.5 mi (12.1 km) from Lochmaben Castle.Show More
We Price Match
4.4/5Very Good·Location: 4.5
All 44 Reviews
Amenities
Private ParkingFree24-hour front deskLuggage storageBarRestaurantConference roomMulti-function roomPlaygroundWi-Fi in public areasFree
All Amenities
Surroundings
Train: Lockerbie Railway Station
(13.5 km)
Landmarks: Caulders Garden Centre Hetland
(440m)
Landmarks: Dino Park at Hetland
(460m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Solway Suite
1 Double bed and 1 Sofa bed
Non-smoking
Private bathroom
Towels
Garden view
Landmark view
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7
Deluxe Family Room
1 Double bed and 1 Sofa bed
Non-smoking
Private bathroom
Towels
Private toilet
Conditioner
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3
Classic Double Room
1 Double bed
Non-smoking
Private bathroom
Towels
Private toilet
Conditioner
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5
Superior Family Room
1 Double bed and 1 Sofa bed
Non-smoking
Private bathroom
TV
Towels
Lowered sink
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5
Penthouse
1 Double bed and 1 Sofa bed
Non-smoking
Private bathroom
TV
Towels
Lowered sink
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7
Eden Suite
1 Double bed and 1 Sofa bed
Non-smoking
Private bathroom
TV
Towels
Lowered sink
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10
Superior Double/ Twin Room
1 Double bed or 2 Single bed
Non-smoking
Private bathroom
TV
Towels
Lowered sink
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6
Classic Double/Twin Room
2 Single bed or 1 Double bed
Non-smoking
Private bathroom
TV
Towels
Lowered sink
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Guest Reviews(44)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.5
- Service4.4
Guest User
September 20, 2024
Environment: The surrounding environment of the hotel is beautiful. The room is average and the area is too small. There is no place to put the luggage.
Facilities: Old house, the elevator can only go to the first floor, and stairs are required on the second floor.
Service: average
Facilities: All the people dining are elderly people
Original TextTranslation provided by Google
Sanzhixiaoxiongailvyou
December 30, 2023
The hotel room is decorated like a KTV. The location of the hotel is very remote. It does not go into the city. The road to the hotel is blocked by traffic and causes a tire blowout. The road to the hotel is really difficult. The service staff at the hotel are very enthusiastic. The breakfast at the hotel is average. It is generally not recommended to book if you don’t have a car. It is expensive and inconvenient. My friend insisted on making a reservation, but had no choice. Anyway, the way to the hotel felt like driving into a forest. There was no one on the way and the trees were all gloomy. It was difficult to get in. The hotel didn't look like a castle to me, it just kind of looked like it. Not great value for money, other things are fine. The hotel room is really big in the UK. It also has a bathtub and a big toilet. However, the decoration is hard to say like a KTV. It is too big and looks a bit scary. The lobby looks okay during the day, and the hotel entrance is also good. It’s really scary at night~
Original TextTranslation provided by Google
McQzz
December 6, 2023
In terms of the hotel alone, it is very average. You need to go through a rural road to get off the highway. It is very boring to walk at night. For a time, I felt that I had gone to the wrong place. However, luckily, the wheel was punctured when I was approaching the hotel. The British rescued me. It was so bad that I insisted on driving the car to the hotel parking lot. Reception helped contact the car rental company. It was really great. I recorded all the conversation with a pen. I was afraid that I couldn't understand it and even asked me to use Google Translate. This is The best service I have encountered in the whole UK. Unfortunately, the car rental company was so bad. The front desk helped us delay check-out the next day. Overall, it was an excellent hotel experience. Highly recommended!
Original TextTranslation provided by Google
Guest User
September 24, 2023
It's impeccable in every aspect. It's hard to imagine that there would be such an exquisite hotel on the road. It's quiet. The hotel downstairs is also very good. You can also watch the sheep.
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Guest User
October 8, 2024
An EXCELLENT Country House Hotel. All areas very well appointed. Meals generously portioned and excellent quality. Their current "Autumn Escape" DBB Deal at £145 per night is amazing value for a hotel of this calibre. This hotel is a 5 star experience.
GoPlaces42958122563
September 13, 2024
This is a very good hotel, quite modern in style, but very well run. It is set well back from the A75, so road noise is not a problem. Our room was at the back of the hotel, but looked out onto fields. The food in the restaurant is very good and the service is excellent. Thankfully, they do not take dogs! We would not hesitate to recommend this hotel.
Guest User
September 5, 2024
Group of local ladies who are aged between 50-70 years old attended afternoon ABBA event on 31/8/24 which was very enjoyable. We have been regular customers over the last few years and have attended many events. At approx 7pm we asked if permissible to have a drink in the front bar prior to our transport picking us up at 8pm. Extremely embarrassed and angered to be subsequently ‘scolded’ for chatting too loudly. Tone and manner in which spoken to by staff was humiliating and shocking. Email complaint was forwarded and response showed no apology of shocking customer service. Patronising comment made by manager that Hetland is a ‘four star hotel not a public bar in a town centre’ and the importance of this ambience. Also comment ‘I can quite understand, that on a ladies night out, after a few drinks, it may not have been realised by your group the noise levels’. Treated like second class citizens who do not know how to behave in social situations. We were merely sitting at a table chatting and laughing politely. Extremely saddened at absolutely shocking customer service.
Guest User
August 25, 2024
AMAZING!! Beautiful elegant room, extremely comfy bed and pillows. Bathroom gleaming. Breakfast and dinner 4 nights 5 mornings was delicious. Hot and tasty. Staff so friendly and helpful with being intrusive. Hotel grounds are stunning, immaculately kept gardens. Location was very good for visiting Dumfries and Galloway and only an hours drive from the Lakes. TOTAL PERFECTION
Guest User
August 23, 2024
Spotless, well appointed room. Helpful friendly staff. Good evening meal and breakfast. Thoroughly recommend. My husband and I have stayed here a few times now and it makes a lovely start to our trip. Leave here fully refreshed to carry on our journey up to the North of Scotland.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 30
With a stay at Hetland Hall Hotel in Dumfries, you'll be a 4-minute walk from Dino Park and within a 5-minute drive of Ruthwell Cross. This hotel is 7.4 mi (11.9 km) from Dryfesdale Lodge Visitor Centre and 7.5 mi (12.1 km) from Lochmaben Castle.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Private ParkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Conference roomAdditional charge
Multi-function room
Playground
Wi-Fi in public areasFree
Bar
Restaurant
Conference room
Playground
Restaurant
Restaurant
No additional info available
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