Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - Photo Gallery
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
No.7 of Premium Hotels in Surabaya
No.7 of Premium Hotels in SurabayaHotel Ciputra World Surabaya managed by Swiss-Belhotel International
Superblock, Ciputra World, Jl. Mayjen Sungkono No.87-89, Gn. Sari, Kec. Dukuhpakis, Gunung Sari, Dukuhpakis, Surabaya, East Java, 60225, Indonesia
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Rooms (49)
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9.5/10
feisenja
8.0/10
Guest UserFeatured (9)
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Dining (15)
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10/10
18169363
10/10
Teresa.ongLeisure & Recreation (31)
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10/10
Zuichangqingdedashuya
9.5/10
Paranoid survivedBusiness Facilities
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Public Areas (29)
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10/10
18169363
10/10
Teresa.ongUser Uploads (117)
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9.5/10
feisenja
7.5/10
jose luis
8.0/10
Guest User
8.0/10
Guest User
10/10
Anonymous User
10/10
Guest UserNear Hotel (13)
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10/10
Zuichangqingdedashuya
8.0/10
Anonymous UserOther hotel pictures (37)
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9.5/10
Paranoid survived
10/10
Guest UserPhoto Categories
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.4/10
Amazing
174 review
Verified reviewsLocation9.5
Amenities9.3
Service9.3
Cleanliness9.4
18169363
Superior Deluxe King Room
Stayed in Jun 2025
Business traveler
61 review
Outstanding
Posted on Jul 27, 2025
Perfect service, good food good location. Especially Rawon soup.
Response from Property: Dear Our Valued Guest,Thank you very much for your outstanding rating and kind words. We are delighted to hear that you enjoyed our amenities, cleanliness, surroundings, and especially the Rawon soup.Your positive feedback inspires our team to maintain and continually improve our service standards. We look forward to welcoming you back for another perfect stay at Hotel Ciputra World Surabaya.Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya
Teresa.ong
Deluxe Twin Room
Stayed in Apr 2025
Family
14 review
Outstanding
Posted on May 14, 2025
love everything about this hotel! breakfast was quite good with many selections, service was excellent, next to a mall and room was one of the best in surabaya so far! this hotel is considered quite old but they still managed to keep everything like new and clean. def recommend and will be back ❤️
Response from Property: Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager
feisenja
Grand Deluxe King Room
Stayed in Mar 2025
Solo traveler
9 review
Amazing
Posted on Apr 29, 2025
Clean, huge room size, easy to find food and online car, aircon super cold, overall perfect and satisfied.
Response from Property: Reply from the property:Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager
Anonymous User
Deluxe Queen Room
Stayed in Apr 2025
Business traveler
1 review
Outstanding
Posted on Jun 1, 2025
Very good service, fast check in, clean, full of amenities. Free parking.
Response from Property: Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager
Sugito
Deluxe Queen Room
Stayed in Mar 2025
Business traveler
14 review
Very Good
Posted on May 17, 2025
Bed was comfortable, room was spacious.. value for moneu
Response from Property: Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager
jose luis
Deluxe Twin Room
Stayed in Apr 2025
Business traveler
32 review
Very Good
Posted on May 19, 2025
Rooms are a little dark. All the rest is ok
Response from Property: Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager
Cxcccy
Deluxe Queen Room
Stayed in Feb 2025
Business traveler
1 review
Outstanding
Posted on Apr 2, 2025
It’s a good experience.
Response from Property: Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager
Ahmad azrul
Grand Deluxe King Room
Stayed in Oct 2024
Couple
1 review
Outstanding
Posted on Dec 1, 2024
Good banget
Response from Property: Yang Terhormat Ahmad Azrul,Terimakasih telah memilih tinggal bersama Kami dan meluangkan waktu memberikan positive score dan ulasan kepada Kami.Besar harapan, Kami dapat memberikan layanan yang terbaik dan memberikan momen menyenangkan tinggal bersama kami kedepannya.Kami menunggu kunjungan Anda kembali.Salam hangat dan sehat selalu,Claudio G BojohAssistant Front Office Manager
angelina putri
Deluxe Twin Room
Stayed in May 2024
Solo traveler
41 review
Outstanding
Posted on Jun 18, 2024
Interesting art piece.
The single bed is comfortable and well placed daily.
Will definitely return on the next trip to surabaya.
Response from Property: Dear Angelina Putri,Thank you for choosing to stay with us and taking the time to write a review during your stay with us. We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Gerald WidjojoAsst. Front Office Manager
Mada Thaleeb
Deluxe Queen Room
Stayed in Oct 2023
Couple
58 review
Outstanding
Posted on Nov 17, 2023
Very recommended, Service 100/10 , Mr kevin was handle us with very kind. Thank you and will come back again.
Response from Property: Dear Mada Thaleeb,Thank you for choosing to stay with us and taking the time to write a review during your stay with us. We hope that we can provide the excellent service and a memorable moment during stay with us on the next visit.We look forward to your return visit.Stay safe and stay healthy,Rina AnggrainiGuest Experience Manager
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