Hotels in Palm Jumeirah, Dubai

I didnt spend too much time in he hotel. But in general the staff and service was superb. Actually i forgot my passport and cash in the taxi i came on. I panicked when i arrived at the hotel. But the staff was super helpful and reassuring to help me find the taxi. i was able to retrieve all my important belongings intact. Obviously gave a big tip to the cab driver and the staff who helped me.

I would recommend to pay More attention to special requests of the guests. For example I wrote in advance about the 10th anniversary (before we came to Dubai), but the reservation supervisor just ignored my email. Or better to say, I sent 2 emails, but in both answers from him - my special request was ignored. But still, We’re super happy with the restaurant! Didn’t expect such a wonderful quality of food, wonderfull choice for breakfast, very tasty dishes a-la cart, and unbelievable friendly, helpful, guest-oriented restaurant staff!!! Super attentive assistant of manager - Ester! Such a nice personality!!! Thank you to her! And to all the wonderful waters, especially to Joseph, Anne, Solomon! I also want to metnion beautiful Natasha at the front desk, who is ready to solve each issuer with a charming smile! Thank you guys, you’ve made our stay just wonderful!

Always staying with Aloft! The best place on Palm near Anantara Hotel. Nice personal. Lovely place!

I went for a two night stay and what I can say is the people the hotel everything just amazing. They helped with my luggage upon arrival to my room. I arrived at the hotel earlier than the check in time but they readily make my room. I also checked out an hour late but they didn’t deduct anything and they were patiently waiting. Had the most delicious breakfast ever. Had an amazing pool party from 5pm to 7:30pm. I enjoyed my stay and I would still go stay in this hotel again and again

Brand new hotel, very friendly staff. Great breakfast with Indian and Western/Arabic assortment of foods.

My husband and I had a great time during our honeymoon staying at Atlantis. We enjoyed using all the amenities such as beach, pools, and the waterpark. All staff was extremely friendly and accommodating, especially when our flight was not until late at night. We were able to get a 2 hr late check out for free, store our bags, and continue using beach/ waterpark for the remainder of the day. Highly recommend

Its over the top luxury experience. The ”It” place to be seen and heard. If you have the doll, then its an experience like non-other.

I had some difficulty with the check in, booked luxe sea view room thinking of the pool view as shown in the website then they gave me a room which was totally different , can’t see any pool view , spoke with somebody in the phone from the room as I was not happy of the room , then a lady , named Freya spoke who was very rude and very poor customer service who was not trying to help in any way , I was not happy then went to the reception to speak about it , there was a receptionist named Anjali , who was very lovely , who sort out my room problem and gave me a new room as advertised and I was very happy . Because of receptionist Anjali ,who was brilliant, had great customer service made my day and saved my experience in the hotel . I am giving all these 5 star just for Anjali, who was star of my visit to the hotel , otherwise will have given 0 star for the customer service provided by the in-house room manager Freya , who was rude and zero customer service , donor try to help in anyway . The place is really good mainly for parties , young people . I love the place , vibes.

Lovely space it. Absolutely gorgeous inside! It seems a bit outdated from the entrance compared to other hotels on the palm but it is truly outstanding! The pool area is beautiful, the walk up is picturesque and looks like something out of a luxury holiday ad! The bathroom is gorgeous with glass finishes and intricate details that give it a luxury feel. The bathroom has its own tv! What more could you want! The only thing I would say is the shower head was not working upon arrival which was disappointing and the hallway to the room feels someone different to the luxury feel of the whole hotel (we stayed in 450 area)- which was away from the main building …but overall the room was gorgeous! No complaints!

The placement of the hotel was excellent, offering convenient access to nearby attractions and amenities. Additionally, the service provided was top-notch, with attentive staff ensuring a comfortable and enjoyable stay. Overall, I highly recommend this hotel for its prime location and outstanding service.