Top 5-Star Hotels in Dubai

We rented in the apartment section. it’s a very nice size apartment and comes with a small kitchen and living room. If you’re going to be in the area and have a family, this is highly recommended.

Hey there All Visited this fantastic place for a staycation located at Deira name as Carlton palace Hotel We were duo The Hotel rooms are very spacious The Bathroom is not top The Roof Top pool is amazing The Gym was big and has all the top equipments Absolutely loved it The breakfast buffet was better than many other 5 star hotel buffet highly recommended If you are in Dubai make sure to stay in this amazing 5 star hotel Follow for more such reviews

It's first time to Dubai for 13-18一Nov 2024, Overall we have great time to stay. Locallation little bit far about 30-40min but near metro by walking distance. Green line to old town and red line to to city . Room service little slowly due event season. I will highly recommend and stay again.

All in all great experience with a few issues mentioned at the end. Helpful staff, especially valet parking, luggage service, early check-in for us free of charge, early breakfast packaging for check-out and so on. Location is also very central (of course convenient only by car or taxi/Uber). Arslan from breakfast is excellent and friendly. He does his job perfectly. Also Raj from the garage (delivery point) is very nice, helpful and cheers you up each time you meet him. Abdullah from housekeeping (room cleaning) is the best I have seen in hotel service in his position. Fast, efficient, friendly and down to earth. A few issues: Elevators take a LONG time to arrive. Although most breakfast service people are great, a few times they forgot your orders, bring wrong ones, etc. TV is very dim, sound is very low and the broadcasting from an iPhone only works half of the time with lots of disconnections. Bathrobes had to be requested explicitly a couple of times (since forgotten), the reception only had 1-2 people and almost always busy with another guest which means waiting time. All in all a great experience and for Christmas and new year's time, we found a relatively good price for a 5-star hotel at this time. Recommended!

Overall, it was a good hotel worthy of a 5-star rating. We had to move rooms due to a broken bathroom door, and my family was happy that they upgraded us. However, the location was a bit inconvenient to walk around, and the attitude of some of the front desk staff was the most stiff compared to my experience in global 5-star hotels - even 4-star hotels. There was no smile, and they were very business-like, and they didn't seem to care about people who weren't used to Arabic English pronunciation. I think the facilities are important, but the friendliness of the hotel front desk is more important, so I'm not sure if I'll use it again next time.

I recently stayed at the SLS Dubai Hotel & Residences, and while the location is excellent and the rooms are quite nice, my experience was significantly marred by the service, particularly the rude behavior of one staff member named Marycho. First, let's acknowledge the positives: the hotel is in a prime location, offering convenient access to Dubai's main attractions and breathtaking city views. The rooms were spacious, modern, and comfortable, with all the amenities you would expect from a luxury hotel. However, the service was a major letdown. From the moment I arrived, I felt like an inconvenience to the staff. Check-in was slow, and the front desk staff seemed disinterested in assisting guests. The standout negative experience, though, was with a staff member named Marycho. Her rude and dismissive attitude was shocking and made me feel unwelcome during my stay. When I approached her with a simple request, she was not only unhelpful but also condescending, as if I were bothering her. The lack of professionalism extended beyond just Marycho. Room service was consistently slow, and my orders were frequently incorrect. Housekeeping was inconsistent, often forgetting to restock essential items, and it seemed like the staff had little training in customer service. In conclusion, while the location and rooms at SLS Dubai Hotel & Residences are commendable, the poor service, particularly the unacceptable behavior from staff member Marycho, overshadowed these positives. I expected a much higher level of hospitality and customer service from a hotel of this caliber and would hesitate to recommend it based on my experience.

We stayed here for two nights. Hugely satisfied. A+++ for the breakfast with wide variety of foods to choose from. The front desk also provided extra bed for the kids and late check out at zero fee. Surely this hotel is in our plans for our next dubai visit.

Very nice hotel, the only thing I faced is I called room service 3 times to request for a dental kit on the third time received maybe as It was night time they didn't bring it as the third time I requested was in the morning. If your a light sleeper or can sleep if there is minimum sound as there is a disco or bar at the hotel.

Super-duper location with metro that is 1 minute away from hotel. Super service and staff, so kind and client centric. Many features, included nice breakfast with a lot of various and tasty food. Had 2 swimming pools for both parts of a day. Also the gym to keep your body up. Good looking view from room windows and hotel itself also looking good.

Very good property . Well manitained and staff were quite good I recently stayed at the five-star hotel, and it exceeded all my expectations. From the moment I arrived, the staff were incredibly attentive and made me feel like a VIP. The room was immaculate, spacious, and elegantly decorated, with breathtaking views of the city skyline. The amenities were top-notch, including a luxurious spa, fitness center, and exquisite dining options. Overall, my experience was nothing short of exceptional, and I can't wait to return.