Dubai Garhoud Hotels

I stayed at Premier Inn Dubai International Airport during a long layover, and it turned out to be a much better experience than I expected for an airport hotel. The rooms were very clean and spacious, with comfortable beds and even a safe for valuables, which gave me peace of mind. A detail I really appreciated was the quality of the hairdryer in the room, something small, but often overlooked even in higher-end hotels. The staff were another highlight. Everyone I interacted with was professional, kind, and genuinely helpful. Since I only had about 20 hours in Dubai, they went out of their way to give me tips on how to make the most of my short visit. That extra effort made a big difference. Food at the hotel restaurant was surprisingly good for the price, and the variety was more than enough for a short stay. For me, though, the real game changer was the free shuttle service that runs regularly between the airport and the hotel. It was extremely convenient and took away any stress about getting back in time for my next flight. Overall, Premier Inn is an excellent choice if you’re in Dubai for a layover or a short stay. Comfortable, affordable, and far better than your average airport hotel. i would definitely stay again.

Ideally located and close to the airport. Comfortable bed. Loved the way this hotel given priorities to environmental sustainability. Everything was perfact except for 2 small thing. 1. Tea/ coffee making facility provided but no tea spoon provided. 2. Only 2 small bottle of water provided each day. In extreme heat 2 bottles is not sufficient.

This is undoubtedly an excellent value-for-money hotel at Dubai Airport. Both this hotel and The Loft are good options. The Loft is within walking distance of Terminal 1, and this hotel is also very conveniently located. After exiting Arrivals at T1, turn right and walk for about a minute, and you'll spot the parking area. This is the designated pick-up point for all hotel shuttle buses, and each bus clearly displays the hotel's name. However, for such a major international airport like Dubai, the signage definitely needs improvement. I struggled for quite a while to find it. A clear 'Hotel Shuttle Buses' sign right at the exit would make a huge difference for travelers.

Perfect from start to finish. I missed my shuttle bus from the airport, but they made a special trip to pick me up. Check in staff were warm and welcoming. The late night burger from the restaurant was delicious and thick-cut fries were exactly how I like them. Spacious, clean room with King Bed. Checkout staff and concierge/door staff were all warm, polite and professional. Just what I needed after a long flight. Highly recommended.

The room was decent. My only complaint was that the air conditioning temperature couldn't be adjusted. It was already hot outside, but the room was stuck at a chilly 21℃, creating a drastic 20-degree difference. I ended up shivering after stepping out of the shower at night. Even setting the thermostat to 25℃ made no difference at all.

Subject: Serious Complaint Regarding Elevator Incident and Unprofessional Conduct I recently had an alarming and deeply upsetting experience at your hotel. I became stuck in the elevator with no ability to go up or down. Despite repeatedly pressing the alarm and knowing there was a camera present, no one responded. This caused me significant distress, leading to a headache and a full-blown anxiety attack. Thankfully, the elevator eventually descended on its own, allowing me to get out. Following this, I reported the issue to the cluster duty manager, Zakariyae Bensbih. Unfortunately, his response was shockingly unprofessional. He offered what seemed like a minimal gesture of compensation—one free meal for myself and a friend, with 50% off for any additional friends—then changed the terms entirely. Worse, he spoke rudely and disrespectfully to his own staff in front of guests, which was both embarrassing and unacceptable. During our visit, my friends and I witnessed Mr. Bensbih yelling at Ferdous from the restaurant team, who was simply doing his job. Ferrous was polite and professional throughout, and did not deserve that treatment. On a more positive note, I want to commend Sarita, who was incredibly helpful, kind, and welcoming. She was a bright spot in an otherwise disappointing experience. I would not recommend staying at this hotel due to the lack of safety and professionalism I encountered.

Great hotel for Business travelers. It is close to the airport and you cannot hear the flights taking off which is perfect. It is an older hotel but in good shape and very spacious room compared to other hotels in Dubai. Downside - the meeting room services are a shambles. There is no coordination for services agreed. The internet is HORRIBLE . 2 years back we conducted job interviews for new candidates. The network connectivity was beyond workable . Fast forward 2 years later - it is still down the shitter hole .I could not run a single report . I had to hotspot my phone on roaming to get my work done. I told the front office - all they do is apologize. For a holiday great place ..not for business guest

A decent place to stay for a night or two between flights. Very close to the terminal. The rooms were large and clean. The breakfast area was poorly planned, with the food laid out on a very high counter that was obviously meant to be a bar, but which meant children and shorter guests could not see let alone reach the food. At night, the reception is closed and guests need to walk to the adjoining hotel, Aloft, to check in or get support. The phones from the room are supposed to connect to the Aloft reception after hours, but at least one night they didn’t and we had to walk all the way down to the lobby then over to the adjoining hotel to request room service. Also, there was no exercise room.

I’ve loved to stay at this calm & clean space! Everyone was so kind and helpful - and even though it’s close to the airport, there was no noise at all :)

Benchmark domestic Home Inns, 7-day level. The advantage is that it is close to the airport, there is a hospital behind the hotel, and nucleic acid testing is convenient. Good concierge and front desk service. Those who are too demanding can stay.