Atlantis, the Palm
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1 room, 2 adults, 0 children
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Atlantis, the Palm

2025 Global 100 – Family Hotels
Crescent Rd -, The Palm Jumeirah, Dubai, Emirate of Dubai, 211222, United Arab Emirates
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hotel overview picture
Last booked 6 hrs ago
Highlights
Superb views
Delicious breakfast
Excellent service
Free parking
Sparkling clean
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Horse riding
Hiking
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Property Description
With a stay at Atlantis, The Palm in Dubai (Palm Jumeirah), you'll be a 1-minute drive from Aquaventure and 7 minutes from Nakheel Mall. This 5-star hotel is 2.8 mi (4.6 km) from The Pointe and 4.3 mi (6.9 km) from The View at The Palm.
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9.3/10
Great
Surprise, the front desk gave me a free upgrade to a suite
All 657 reviews
Surroundings
Metro: Mashreq
(12.3 km)
Metro: Al Khail
(12.7 km)
Airport: Dubai International Airport
(37.5 km)
Airport: Al Maktoum International Airport
(42.8 km)
Landmarks: The Lost Chambers Aquarium
(<100m)
Landmarks: Dolphin Bay
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Palm Queen Room
8

Palm Queen Room

2 Double bed
45-47m² | Floor: 1-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Palm King Room
6

Palm King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Terrace Family Suite
4

Terrace Family Suite

1 King bed
94m² | Floor: 1-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Ocean King Room
1

Ocean King Room

1 King bed
45-47m² | Floor: 2-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Two Bedroom Family Club Room
7

Two Bedroom Family Club Room

1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Grand Atlantis Suite
12

Grand Atlantis Suite

2 King bed
429m² | Floor: G-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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Regal Suite
6

Regal Suite

1 King bed
164m² | Floor: G-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Imperial Club King Palm Room
6

Imperial Club King Palm Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
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Imperial Club Queen Palm Room
6

Imperial Club Queen Palm Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
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Ocean Queen Room
8

Ocean Queen Room

2 Queen bed
45-47m² | Floor: 2-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Two Bedroom Regal Suite
6

Two Bedroom Regal Suite

1 King bed and 2 Queen bed
211m² | Floor: G-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Neptune Underwater Suite
8

Neptune Underwater Suite

1 King bed
165m² | Floor: G-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Movies
Room Details
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Two Bedroom Terrace Suite
5

Two Bedroom Terrace Suite

1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Skyline Suite
6

Skyline Suite

1 King bed
101m² | Floor: G-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
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Imperial Club King Ocean Room
6

Imperial Club King Ocean Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
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Underwater Suite
8

Underwater Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Two Bedroom Skyline Suite
8

Two Bedroom Skyline Suite

1 King bed and 2 Queen bed
148m² | Floor: 1-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Imperial Club Room Queen Ocean
6

Imperial Club Room Queen Ocean

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
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Two Bedroom Family Room
6

Two Bedroom Family Room

1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Presidential Suite
10

Presidential Suite

1 King bed
220m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

9.3/10
Great
657 reviews
This property hasn't received any negative reviews in the past 2 months.
  • Cleanliness9.5
  • Amenities9.3
  • Location9.3
  • Service9.1
Average for similar properties in Dubai
Most Mentioned
Review summary
Powered by AI
Dining Experience: Buffet options at restaurants like Saffron received praise for variety, taste, and suitability for international palates. Some guests highlighted the availability of unique beverage options like poolside cocktails and fresh breakfast offerings.(based on 50 reviews)
X‍i‍a‍o‍x‍i‍x‍i‍8‍8
August 2, 2025
酒店不錯,非常大,服務員態度也很好,游泳池都很多個,酒店的水上樂園還有水族館都非常適合小朋友玩一整天。早餐種類也比較多,住這個酒店一定要提前買好沙灘鞋,因為天氣温度太高了,地板的温度起碼有四十度。還有防水的手機套。
Translate
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 1, 2025
Surprise, the front desk gave me a free upgrade to a suite
Original TextTranslation provided by Google
P‍a‍u‍l‍o‍ ‍M‍o‍r‍e‍n‍o
July 30, 2025
It was an incredible experience, worth it. Congratulations to the Atlantis Group. Fantastic.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
I added the Imperial Club plan to the hotel. You can change it for about the same price as breakfast. Even if you check in early, you can use it from the morning of the day, so you don't have to worry about time before check-in. You can also use the pool from the morning after checking in. If a room is available, they will let you use it in the morning.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2025
It was very nice, I plan to come again. It was one of the best hotels I've ever been to.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
10/10 rating of the hotel. Service is top notch and it has everything you need for the stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 25, 2025
I liked everything very much. Clean, beautiful. Cleaning twice a day. Slippers, robes, accessories. Deposit 500 dir per day, tax 20 dir per day. I recommend! From the window there is a view of the sea or a palm tree. The water park and aquarium are included in the price of accommodation, food is expensive.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
The initial check-in experience was not good. The hotel lobby was crowded and there was no one to greet us. After we waited in line for 10 minutes, a beautiful waiter came over and took a look at our list and told us to check in at another place. It was really a bit speechless. The staff who checked us in later were quite nice and arranged a sea view room for us. However, during the one-day stay, no one gave any introduction to the layout and facilities of the hotel, which made us a bit confused and we had to explore it all by ourselves.
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
10 Restaurants
Playground
Water park
Kids' club
10 Restaurants
The Shore
Business hours: [Mon - Sun] 11:00-18:00
Asia Republic
Cuisine: Chinese
The Edge
Business hours: [Mon - Sun] 11:00-19:00
Shawafel
Cuisine: Middle Eastern
Business hours: [Mon - Sun] 11:30-19:00
The Burger Joint
Business hours: [Fri] 11:00-23:00,[Mon - Thurs,Sat - Sun] 11:00-22:00
Ossiano
Business hours: [Mon - Sun] 18:00-23:59
Saffron Asian Buffet Restaurant
Cuisine: Asian, Seafood
Business hours: [Mon - Fri,Sun] 07:00-11:30, 18:00-22:30,[Sat] 07:00-11:00, 13:00-16:00, 19:00-22:30
Ayamna Lebanese Restaurant
Cuisine: Middle Eastern
Business hours: [Mon - Sun] 18:00-23:00
Hakkasan Dubai
Cuisine: Cantonese
Business hours: [Sun] 12:30-15:30, 18:00-23:00,[Mon - Sat] 18:00-23:00
Nobu
Cuisine: Asian, Japanese, Seafood
Business hours: [Mon - Thurs,Sun] 18:00-23:00,[Fri - Sat] 12:00-15:00, 18:00-23:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:30 Open
AgeFee
Children 3 years old and under
Free
Children 4–11 years old
AED 80.00 (approx. PHP 1,267.10) per person
Children 12–17 years old
AED 160.00 (approx. PHP 2,534.19) per person
Adult
Buffet:AED 295.00 (approx. PHP 4,672.41) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AED 500.00 (approx. PHP 7,919.33) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment .

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2008
  • Number of Rooms: 1855
With a stay at Atlantis, The Palm in Dubai (Palm Jumeirah), you'll be a 1-minute drive from Aquaventure and 7 minutes from Nakheel Mall. This 5-star hotel is 2.8 mi (4.6 km) from The Pointe and 4.3 mi (6.9 km) from The View at The Palm.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 1539 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 60-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Frequently Asked Questions

What is the cancellation policy for Atlantis, the Palm?

The cancellation policy for Atlantis, the Palm varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Atlantis, the Palm?

Standard check-in time at Atlantis, the Palm is 15:00 and check-out time is 12:00.

Does Atlantis, the Palm provide breakfast?

Yes, Breakfast is offered at Atlantis, the Palm. Breakfast option(s): Western, Chinese.

Can I bring my pet inside the Atlantis, the Palm?

As much as we love pets, unfortunately, we are unable to accommodate them in Atlantis, the Palm.

Is there a restaurant at Atlantis, the Palm?

Yes, Atlantis, the Palm offers on-site dining. You can enjoy a variety of Chinese, Middle Eastern, Seafood, Asian, Middle Eastern, Cantonese, Asian, Seafood, Japanese dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Atlantis, the Palm from the closest airport?

The closest airport is Dubai International Airport, and it is about 35 mins from hotel by car (37.5 km).

Is airport shuttle service offered by Atlantis, the Palm ?

Yes, at Atlantis, the Palm, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportDubai Intl. Airport
Distance to Airport41.9KM
Nearest Subway StationMashreq
Distance to Subway Station12.28KM
Average Price FromPHP107612
Hotel Star Rating5