Hyatt Place Dubai Jumeirah

I booked the hotel month ago before I check in. But they arranged my room in 1st floor, even though I left remarks to request for a quiet and high floor room while booking. Btw. The room is next to a parking lot, every morning it’s super noisy because of the bus roaring. The the most disappointing part is my room is too smelly to breathe in it. I asked reception to switch a room. Then he arranged the room in front of entrance and inform me this is the only one left. The I asked them to refresh my room instead of changing a new one. They spray my room, however the smell still exists every time when I stepped into my room. The smell is sweaty and soar. Euh Won’t book this hotel anymore

Location wise and Cleanliness wise is all great! we really enjoyed our stay. Their rooms are big. i put 3 put Facilities as their pool area is currently closed and the temporary pool area is small and not very appealing. Overall, we had a great stay.