strongWindFeng
May 4, 2025
The hotel is very atmospheric and clean. There are many restaurants near the hotel. Although it is not in the city center, basic needs can be met! The hotel front desk and lobby services are in line with the standards of a five-star hotel, but it needs to be emphasized here that the management and handling of problems by the hotel's internal manager are by no means formal in the general sense, but very humane. Because the child is not very adapted to the climate of Dubai, the diet is irregular, leading to vomiting, and the bed sheets are in a mess. My first reaction was to ask for cleaning, and then we went out. When I returned to the hotel at noon, the manager communicated with us about the situation. Seeing that it was because the child was sick, he immediately asked the kitchen to cook light porridge. In the afternoon, I took the elevator, but I didn't expect the manager to recognize me and was very concerned about the child's situation. I am very grateful for this! Dubai is close to the desert and the climate is very hot, but the service of this hotel will make you feel like you are in an oasis. This is the biggest gain of my trip to Dubai! I'm sorry that I can't write the name of the hotel manager, but I know that your hotel is indeed people-oriented. If there is a chance, I will stay in your hotel again! There is also a Thai restaurant within a five-minute walk of the hotel, which is very suitable for the Chinese appetite! Ctrip's service is very fast, and you can ask any questions at any time
Original TextTranslation provided by Google