The Retreat Palm Dubai MGallery by Sofitel

The hotel is located on a palm tree, far from the airport and a taxi costs 190 dirhams. Check-in is terrible, arriving at 8 am, I checked in at 1:20 pm. Official check-in is at 3 pm, so I have no complaints. But when I arrived, I saw a construction site right opposite the entrance that works around the clock, there is no information anywhere, not even on the official website. Therefore, I immediately had to change it for 200 dollars to a room with a sea view, for 4 nights - I refused and therefore the reception, having checked in everyone and those who arrived later, demonstratively said wait. They gave me a room with a view of the construction site and on the 1st floor. Although I asked for a higher floor. The room is average, no frills, the towels are washed out. The beach is in front of the hotel and no one else will obviously come there, but beach towels were still signed up for and given out one per person with a signature. The pool is uncovered and since it is hot, it is fashionable to buy only from 18 or early in the morning. There were enough umbrellas and sun loungers on the sea (the hotel is half empty) the sea is a piece of stagnant water with shells and crabs and jellyfish and a stagnant smell. Now about the food, breakfast: food without choice and most importantly there are few tables and nothing is replenished - but you can order separately scrambled eggs or toast. Do not take dinner and lunch, there is no point from 19 to 22-30, but at 20-30 from the dishes that were all empty, not even salads. I asked to replenish and for the 5th time they brought one sliced ​​cucumber and tomato. But there is an opportunity to order from the menu and there is a restaurant nearby, but as I understand it, everyone was leaving it. There is nowhere to go. Silence. There is a construction site ahead. Yes. Now I understand why the reviews of the hotel are so good - when I was leaving, a hotel employee came up to me who helped me with my suitcase and kindly helped me order a taxi, I really can do it myself. Then he immediately showed me a screenshot on his phone saying write about me that I am good - I took a screenshot and started writing and he, as if helping me, took the phone himself and put all the ratings and wrote something and when I asked to translate what was there before sending it, he showed me that I need to send it. But a taxi arrived and I went to another hotel. Here you go, laudatory reviews. If you bought this hotel in Tura, the cost for the hotel is no more than 50 thousand for 4-5 nights, then you can go - but only take breakfast. And there will be unity and silence - a puddle of stagnant water. And the pool is in the sun all day. Yes, something bites in the sea and I saw a sea snake in the water, so I swam, quickly climbed in and got out. The sun loungers are closed before the sun has set and no one cares that you are lying in the sun. The sun loungers by the pool are already occupied at 7 am, but you can sit by the sea.

Who would have thought that a hotel that costs 2,700 a night would charge for the mini bar? They charged me 450 for two bottles of mineral water and three bottles of drinks? The room is small, you can only see one-third of the beach and sea view, the room is old, the air conditioning is poor, the only good thing is the beautiful beach... Why can't I live in Hainan Island with 2700 yuan? Why do I have to live in this crappy place... I have lived in the UK for a year and in the US for a year and never experienced such a disgusting place… Dubai is really...