Hampton by Hilton Hotels in Dresden

We were unfortunately very disappointed ... We booked an accessible room ... the only accessible room door was the broader room door ... according to the hotel's homepage and the photos shower locks on the toilet and a shower seat in the shower ... the device for holding grip but not installed ... Notting grip must be available, there is not even a device for ... nothing of it was available ... on request explained there are 2 categories accessible ... true Rolling chair drivers can run and stand in the shower ... within 6 days was no room exchange possible ... on my push I got at least a flat shower hocker ... far from the actual offer ... at the reception On the arrival day of our complaint, the manager went away and it didn't even interest him ... if I book free of access u look at the photos I expect it too ... I was told I could have called and asked ... but Why? I booked that which was picture.. only not get ... it was not offered to us any compensation or so ... On the contrary, the parking house itself had to pay full although the corresponding parking spaces were used by faulen and the barrier did not work ... The food was absolutely OK ... also the cleanliness was OK ... improvements are always possible, but if something missed in towels it was brought immediately ... all in all a very central hotel, but for physically disabled guests in the wheelchair unfit ... there needs to be extremely improved