Silvercraigs
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1 night
1 room, 2 adults, 0 children
All properties in Douglas
Silvercraigs
27 Palace Terrace, Queens Promenade, Douglas, Isle Of Man, United Kingdom
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Amenities
English
All amenities
Property Description
The Silvercraigs provides a great place for travelers to relax after a busy day. The Silvercraigs is an ideal choice for travelers who want to take in the sights and sounds of Douglas.
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5.4/10
Cleanliness5.4
Amenities5.4
Location5.4
Service5.4
All 6 reviews
Surroundings
Airport: Isle of Man Airport
(16.7 km)
Landmarks: Palace Health Club
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Budget Double Room
1 double bed
Has window
Non-smoking
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1
Budget Twin Room
2 single beds
Has window
Non-smoking
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3
Basic Twin Room, Ensuite
2 single beds
Non-smoking
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4
Family Triple Room, Ensuite
3 single beds
Non-smoking
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Twin Room, Sea View
2 single beds
Has window
Non-smoking
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6
Twin Room, Ensuite, Sea View
2 single beds
Non-smoking
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4
Basic Double Room, Ensuite
1 double bed
Non-smoking
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4
Standard Twin Room, Ensuite
2 single beds
Non-smoking
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2
Standard Twin Room
2 single beds
Has window
Non-smoking
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Triple Room, Sea View
1 single bed and 1 double bed
Has window
Non-smoking
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2
Triple Room
1 single bed and 1 double bed
Has window
Non-smoking
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5
Single Room, Ensuite, Sea View (TT)
1 single bed
Non-smoking
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5
Family Triple Room, Ensuite, Sea View
3 single beds
Non-smoking
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5
Standard Single Room, Ensuite, Sea View
1 single bed
Non-smoking
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Single Room, Sea View
1 single bed
Has window
Non-smoking
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Guest Reviews
5.4/10
6 reviews

- Cleanliness5.4
- Amenities5.4
- Location5.4
- Service5.4
Average for similar properties in Douglas
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Guest User
January 31, 2023

The only thing worth saying was nice was the bed, the mattress was very comfy. Unfortunately the rest of the stay was a real letdown. Having not been for 2 years because of the pandemic, we were very excited to be there. Our excitement soon went. The room was top floor, no lifts, and 7 flights of stairs. So going up and down with bags, helmets, jackets, for riding our bike wore very thin. The room couldn’t be any smaller. The toilet and shower in a broom cupboard, the hand basin in our room. Just about room for the bed and once we get our gear off, it was busy. The tea/coffee consisted of a very hit or miss service sometimes they were there and sometimes they were not. When they were there, the wooden sticks that substitute for a spoon were not. The shower was cold and if you were prepared to wait 10 minutes it got warmer. No breakfast. ??? It said on a notice on the mirror, if you want clean bedding please take off a pillow case and leave on the bed, guess what? They put clean pillow cases on nothing else!!! We were there 9 days…. On the last evening, I was asked if we would like clean mugs…. As we had used the same ones since day 1 I declined… we felt we were charged a lot but it’s TT practise and race week, so it was that or don’t go. We had been let down by an agent who left it too long before telling us we had not got the house we paid a deposit for 3 years before as the owner sold it! Safe to say we would not stay there ever ever again, rather not go… and we are devoted to the TT.

Guest User
January 31, 2023

Had a lovely stay at Silvercraigs. Well looked after by Marie and staff Rooms well maintained and comfortable Location on the promenade is beautiful and walking distance to shops and main attractions. Location, Location, Location.

Guest User
February 29, 2024

Stayed at the hotel for 3 nights. We had 2 rooms and they were fantastic. Great view of the local area and sea. Bathroom and the hotel room are very clean and tidy. Free wifi was excellent. Replacement towels are provided which was appreciated. Great service as well, the owner Stuart is fantastic as well. Helped with any problems or queries. Superb hotel, would reccommend it to everyone. 10/10 I'll be staying here next time i visit.

Guest User
January 31, 2023

Booked months in advance for six friends in six rooms for four nights for just under £900 to be told eight weeks before travelling that "due to a booking error they wanted a little over £5000 for the same trip. Needless to say we have told them where to go. Don't get yourselves ripped off by these highway men

Guest User
January 31, 2023

Booked in March for a June stay. Out of the blue this week had an automatic email cancelling. I did not even get a personal email with an apology. Not responded to my email or voicemails. One phone line goes to answerphone, whilst the other is permanently engaged. Gone to SIGNIFICANT expense to find an alternative for a family room. Very stressful and expensive. We have to stay in another town now as Douglas is booked up in our budget range. Appalling service and customer treatment. Avoid this place as I am not the first person this has happened to lately...I would give zero if this were a rating option on Tripadvisor.

Guest User
January 31, 2023

I booked to stay at silvercraigs Douglas isle of man on 25 February 2022, for 8 march to 15 march .l received a cancellation notice from them at 21 11 on 5 march , causing me to book elsewhere at considerable cost. Being close to arrival date.Their website states if l cancel my booking within 10 days they will charge 100% of booking.So surely l am entitled to claim the difference from them between the two prices. Apparently they have a new booking system that shouldn't have booked my stay, although I received a confirmation email from them. One rule for big business and another for the little people.
Services & Amenities
More Amenities
Languages Spoken
English
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 28
The Silvercraigs provides a great place for travelers to relax after a busy day. The Silvercraigs is an ideal choice for travelers who want to take in the sights and sounds of Douglas.
The hotel is approximately 17km away from Isle Of Man Airport. The nearest airport is Isle Of Man Airport, approximately 17km away. This hotel is located near many of Douglas's attractions including Douglas Broadway Beach, 1886 Bar & Grill and Summerhill Glen.
In their spare time, guests can explore the hotel's surroundings.
The hotel is approximately 17km away from Isle Of Man Airport. The nearest airport is Isle Of Man Airport, approximately 17km away. This hotel is located near many of Douglas's attractions including Douglas Broadway Beach, 1886 Bar & Grill and Summerhill Glen.
In their spare time, guests can explore the hotel's surroundings.
Frequently Asked Questions
What is the cancellation policy for Silvercraigs?
The cancellation policy for Silvercraigs varies depending on the type of room and booking conditions.What is the cancellation policy for Silvercraigs?
What are the check-in and check-out times at Silvercraigs?
Standard check-in time at Silvercraigs is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Silvercraigs?
Does Silvercraigs provide breakfast?
No, Silvercraigs doesn't provide breakfast. Does Silvercraigs provide breakfast?
Can I bring my pet inside the Silvercraigs?
As much as we love pets, unfortunately, we are unable to accommodate them in Silvercraigs.Can I bring my pet inside the Silvercraigs?
How far is the Silvercraigs from the closest airport?
The closest airport is Isle of Man Airport, and it is about 22 mins from hotel by car (16.7 km).How far is the Silvercraigs from the closest airport?
About This Property
Nearest Airport | Isle of Man Airport |
---|---|
Distance to Airport | 16.66KM |
Hotel Star Rating | 3 |