Best Western Palace Hotel Casino
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1 room, 2 adults, 0 children
All properties in Douglas
Best Western Palace Hotel Casino
5G7H+2CC, Central Promenade, Douglas, Isle Of Man, IM2 4NA, United Kingdom
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Amenities
Golf course
Indoor swimming pool
Casino
Sauna
Spa
Gym
Private parking
24-hour front desk
All amenities
Property Description
Visit us at the Best Western Palace Hotel Casino in Douglas, for some delightful accommodation on the Isle of Man. The Isle of Man is a haven for outdoor lovers, meaning you’ll find miles and miles of expansive countryside and mountain views right on your doorstep. The hotel itself is situated on the islands beautiful Victorian promenade overlooking Douglas Bay, and just meters away from the beach. As if that wasn’t enough, you’ll find plenty of activities to give you an adrenaline rush nearby, with great climbing, abseiling, mountain biking and coasteering opportunities. The Isle of Man also boasts many ancient sites that are worth exploring. Peel Castle is our personal favorite and is rather famous for its star gazing - so come armed with a blanket if you’re visiting in the evening.
Although the Isle of Man is the ideal location for an active weekend away, the Best Western hotel in Douglas is dedicated to giving you the most relaxing and rejuvenating of stays. The hotel is one of the largest and best appointed 4 Star hotels on the Island, offering both - stylish accommodation and an elegant environment for all kinds of events and breaks. There’s plenty of choice when it comes to bedrooms, with suites, deluxe doubles, standard doubles, twins and plenty of sea view rooms available. Once you’ve risen for the day, you’ll be able to enjoy a host of serene spa treatments in our health club including facials, pamper treatments, eyebrow tinting, waxing, and advanced or sports massages - if you’re feeling a little tense.
The Best Western also boasts an on-site casino, bingo lounge, slots lounge and the Whispers late night bar, where guests can enjoy a lively and dynamic atmosphere. You’ll also find plenty of spots to satisfy your hunger including our Paragon bar and restaurant – specializing in mouth-watering carvery – and the casino’s very own Majestic Chinese restaurant.
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7.4/10
Good hotel located near to airport, good matress, good location
All 102 reviews
Surroundings
Airport: Isle of Man Airport
(16.9 km)
Landmarks: Palace Health Club
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Room with Double Bed-Non-Smoking
1 Double bed
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability
9
Double Beds Oceanview Non-Smoking
1 Double bed
Non-smoking
Private bathroom
Ocean view
Private toilet
Conditioner
Check Availability
6
Deluxe King Room with Sea View-Non-Smoking
1 King bed
Non-smoking
Private bathroom
Ocean view
Private toilet
Conditioner
Check Availability
3
Suite-1 King Bed, Non-Smoking, Deluxe Suite with Separate Lounge
1 King bed
Non-smoking
TV
Ocean view
Private entrance
Cable channels
Check Availability
4
Standard Room, 2 Single Beds, Non Smoking
2 Single bed
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability
6
Twin Room with Sea View
2 Single bed
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability
Hide Room Types
Guest Reviews
7.4/10
102 reviews
- Cleanliness7.3
- Amenities7.5
- Location7.4
- Service7.5
Average for similar properties in Douglas
Review summary
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Location: This hotel is generally praised for its excellent location, often described as convenient and close to local attractions, with some rooms offering delightful views of the sea or nearby areas.(based on 1 review)
CHINAZO SANDRA OGBU-EZE
May 15, 2025
Room was a little old fashioned but clean. Location is good as well.
Guest User
December 19, 2024
The hotel was clean, though tired looking. No or very little signage outside to say it was there. Staff were friendly and polite. Would definitely go back.
KW365
March 25, 2024
Sadly I cannot recommend this place at all due to a serious mold issue in our room, not spotted until the last day of our trip. Could be many rooms like this. This is not safe for life
Viktar Toparau
November 27, 2022
Good hotel located near to airport, good matress, good location
Guest User
July 21, 2025
Well, where to start! Possibly the worst place we have stayed. Staff, uninterested. Breakfast staff are more interested in preparing for lunch than the people dining. Bedrooms dated, carpets thread bare. Noise from outside fan ( carpark ) will keep you awake all night! No chambermaids in a 4 star hotel! Poor representation of the Isle of Man
Guest User
July 20, 2025
Room was much smaller than shown, with very little storage space. But by far the worst was the noise. Getting woke several times between 1am and 4am was ridiculous. Bar and restaurant were acceptable with good food. As was the location. However, we would not stay here again. It requires updating and sound proofing.
Guest User
July 18, 2025
It was a shame that you have removed kippers from your breakfast menu. Especially at they are produced locally. Being told that we could go to your sister hotel for breakfast was a shock, again we were told that we could go and purchase breakfast at that hotel even though we had booked in a bed and breakfast rate.
Guest User
July 17, 2025
Lots to like about my stay; Room was perfectly acceptable. Gym and swimming pool were great, lovely view across the bay. Breakfast and dinner options were good, I couldn’t complain with the options available. Looky’s bar which looks like a new addition was as good as any hotel bar I’ve been too. Very good, will return.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Indoor swimming pool
Casino
Sauna
Spa
Additional charge
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Karaoke
Additional charge
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
VIP check-in service
Languages Spoken
English
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Spa
Additional charge
Sauna
Golf course
Off-site
Gym
Activities
Karaoke
Additional charge
Casino
Public Areas
No smoking in public areas
Smoking area
ATM
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Wedding service
Accessibility
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:£12.95 (approx. PHP 996.72) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1965
- Number of Rooms: 133
Visit us at the Best Western Palace Hotel Casino in Douglas, for some delightful accommodation on the Isle of Man. The Isle of Man is a haven for outdoor lovers, meaning you’ll find miles and miles of expansive countryside and mountain views right on your doorstep. The hotel itself is situated on the islands beautiful Victorian promenade overlooking Douglas Bay, and just meters away from the beach. As if that wasn’t enough, you’ll find plenty of activities to give you an adrenaline rush nearby, with great climbing, abseiling, mountain biking and coasteering opportunities. The Isle of Man also boasts many ancient sites that are worth exploring. Peel Castle is our personal favorite and is rather famous for its star gazing - so come armed with a blanket if you’re visiting in the evening.
Although the Isle of Man is the ideal location for an active weekend away, the Best Western hotel in Douglas is dedicated to giving you the most relaxing and rejuvenating of stays. The hotel is one of the largest and best appointed 4 Star hotels on the Island, offering both - stylish accommodation and an elegant environment for all kinds of events and breaks. There’s plenty of choice when it comes to bedrooms, with suites, deluxe doubles, standard doubles, twins and plenty of sea view rooms available. Once you’ve risen for the day, you’ll be able to enjoy a host of serene spa treatments in our health club including facials, pamper treatments, eyebrow tinting, waxing, and advanced or sports massages - if you’re feeling a little tense.
The Best Western also boasts an on-site casino, bingo lounge, slots lounge and the Whispers late night bar, where guests can enjoy a lively and dynamic atmosphere. You’ll also find plenty of spots to satisfy your hunger including our Paragon bar and restaurant – specializing in mouth-watering carvery – and the casino’s very own Majestic Chinese restaurant.
Frequently Asked Questions
What is the cancellation policy for Best Western Palace Hotel Casino?
The cancellation policy for Best Western Palace Hotel Casino varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Palace Hotel Casino?
What are the check-in and check-out times at Best Western Palace Hotel Casino?
Standard check-in time at Best Western Palace Hotel Casino is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Best Western Palace Hotel Casino?
Can I bring my pet inside the Best Western Palace Hotel Casino?
As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Palace Hotel Casino.Can I bring my pet inside the Best Western Palace Hotel Casino?
How far is the Best Western Palace Hotel Casino from the closest airport?
The closest airport is Isle of Man Airport, and it is about 23 mins from hotel by car (16.9 km).How far is the Best Western Palace Hotel Casino from the closest airport?
About This Property
| Nearest Airport | Isle of Man Airport |
|---|---|
| Distance to Airport | 16.9KM |
| Average Price From | PHP8808 |
| Hotel Star Rating | 4 |