The Hydro Hotel

Very pleasant stay

A bit dated, the room we had (305 ) was really too small for two people. Nowhere to put our cases at all, but we managed . Nice and clean, the towels were changed daily and the bed was comfy. The food was good and plenty of choice. The bar ran out of beer, then ran out of cider, which was a bit annoying, and the barman closed the bar very early at night, which was also annoying when we were still drinking. It was closed just after ten, which wasn’t really all right. Location is at the far end of the town, too far to walk to Douglas, but the bus stops outside.

We stayed here during a coach trip in October. It was excellent, a great base to explore the Island, very close to the Electric Railway and the horse drawn trams. There is also a bus stop right outside to connect with other buses from the town centre and the Steam railway. The sea view from our room was lovely even on rainy days! The hotel was clean, beds were very comfortable, the breakfast was excellent, the staff were friendly and very helpful especially as I have food intolerances. We had a set menu each day but there were plenty of options to choose from, there was always a veggie and fish option too.

Hotel was warm and beds pillows comfy, Staff Nice, Food very Good Lots of choices and tasty, We were with Alfa Travel . Bar prices were very good. Young man sang one night was very good, Isle of man is very beautiful, A bus stop is over the road to get to town its quite a walk, Near the horse tram which was lovely and the electric railway which was great to go on, Enjoyed our Stay,

Please note I did not stay at the Hydro, but close by, overall from what I could see, generally speaking, the accommodation in IOM is of average standard (we usually go to London so maybe I am being unfair to make comparisons) however from what I saw if I was to go again I believe the Hydro is were I would book, from the exterior in my opinion was far above the others, it seemed to accommodate bus tours and older folk, hope this is a help and trust you enjoy. If you are staying a number of days and intend to travel about using trains and buses, service is excellent, get the GO Explore card, and if you are flying get the card at the information desk at the airport and you will get the bus just outside and use the card immediately.

Stayed here as part of a coach holiday. Hotel pretty much as expected. Dated. Grubby stair carpets. Very small room. Dated bathroom but decent shower. The lifts are not level with the floors so you either end up walking up or down eight stairs. Breakfast is really good help yourself buffet. Evening meal poor would be better not to do them.

This was a fantastic hotel. We were travelling as a group on a coach trip, myself and my mother so had a twin room. The room was right at the back, but we had 4 windows and a side view of the hill, very quiet and lovely. Upon arrival from the ferry we were ushered into the dining room for our first meal. Well it was beautiful. In fact every 3 course meal we had was fabulous. The food prepared looked appealing and tasted great. Such a choice to be selected in the morning for that evening. I should not have read the reviews and just gone on the experience itself. Yes its and old Edwardian building, and maintenance I would imagine is expensive. The beds were very comfortable and a good nights sleep was had. The view out to the bay from the lounge was lovely watching the horse drawn trams trot by. I have to give a shout out to the restaurant team. The waiting staff, we young locals, they were professional, efficient and did an amazing job, you always get some grumpy grouches and they dealt with them really well and whatever their future chosen career is working here will stand them in good stead. Many thanks Team Hydro.

The exterior of the hotel is fine although no wheelchair access. The reception area is ok but once through there is a need for a complete up date and maintenance to windows ,doors and lift. The bar area was fine for a hotel rated as three star. We stayed there on a coach trip with most passengers well over 70. The bedroom we had was small with windows directly onto a wall from the building next door. There was mould on the windows and rust on the catches (partic the bathroom). There were clean towels each day. The dining room was ok and served a good breakfast. The evening meal was ordered at breakfast time, there was a choice of 3 starter, mains and dessert plus tea or coffee. It was however poor, there was no finesse in the dining room , if 4 people dined your plate was collected as soon as you had finished and not collected when all had finished. All evening meals were plated up. You were given a time of 7.00pm for evening meal but on one night we arrived at 7.25 and the restaurant manager was most unpleasant and informed us in front of all guests if we weren’t there by 7.15 on future days there would be no meal.!! There is a right way and wrong way of dealing with this kind of thing and this miserable character chose the wrong way. After the meal my wife went to speak to her and said “she was the rudest person we had ever come across in the service industry “ she replied That she did not want to discuss it as she works so hard”. It was mentioned to reception and the manager saw us and agreed that her manner of dealing was not good and apologised for the way in which this matter was dealt with. All in all a poor week which will not be repeated.