Hotels near Borsigplatz, Dortmund

This hotel is nothing like the photos, in real life they’re pretty crummy and grotty. Pitch black rooms - the only natural light being if you sacrifice your privacy by lifting a very public shutter than anyone can see into. Pillows were so flat and stained. No mini fridge in the room. No wardrobe for clothes just a couple of pegs. The price of the room was ridiculous for what you get, I feel like I’ve lost so much money on the trip, it’s absolutely not worth it. The whole hotel stinks of cigarettes which was disgusting for a non smoker. The lift wasn’t working for 90% of our stay on the fourth floor so upon entry and exit we had to carry huge heavy cases up 4 flights of stairs. Receptionists were rude - there was a young blonde woman working on a Saturday afternoon/evening who spoke so sarcastically and nasty after being asked a simple question about where to collect a food delivery from if it were ordered to the hotel - there’s no need for it! It’s just a dark, grotty place. Would recommend this hotel to no one, what a waste of money. We paid for the Wellness Deluxe room - there was nothing special about it at all. It was tacky and dark and dingy. If you’re coming to Dortmund, stay elsewhere and dont waste your money.

The hotel is very clean and the rooms are incredible and the bathroom with marble adds great charm. The hotel is very comfortable and it is very good to stay in the hotel.

Had a wonderful time at this hotel it was like being at home with all the facilities of home like kitchen with cooker and sink and microwave and lovely large bed and room to relax in if not out on town , breakfast excellent early morning , it was the place I wanted a hotel to be in dortmund , close to airport and not far from the beautiful train station , and town , near a record shop and lots of activities around hotel , excellent hotel but weather was not very good wind and rain , but excellent time in dortmund Germany , magic oh magic , German football history stadium close to train station in dortmund , be great to stay at this hotel again , it was different kind of hotel , a magic place of adventure , relaxing eating and drinking and walking around town visiting a record shop and shopping , add romance prefect place to be in dortmund Germany , hotel clean and made for comfort while on holiday away from home

The good - Very good location with only a short walk from the Hauptbahnhof - Pretty good choice of items for breakfast The not so good - Small room with no fridge, no table, no chair, no tea/coffee, no wardrobe . Rooms featured a small high stool and another larger lower stool along with a makeshift pull down ledge to use as a table. A simple rail instead of any other wardrobe feature - Tiny bathroom - Room temperature which took a long time to function - Breakfast supposedly available between 0600-1000 daily however there was a delay of around 15 minutes as things were not ready. Considering there is limited space to eat the breakfast , this is not fair to those arriving early to make use of the limited space - A member of staff being reprimanded by his senior for the delay to breakfast. This should have been done in private if at all necessary - Staff general miserable and hardly welcoming - A welcome drink on arrival which I was informed was a gin cocktail however the taste of any gin was absent In some English speaking parts of the world the word Poxy is used. This venue would be suited to that word. Not worth a return to.

The hotel is very good, the first time I booked the suite is good, the second time because I did not book a business room, I found that the business room orientation is the front of the hotel, the standard room orientation is close to the high speed on the back of the hotel, but the sound insulation is not too noisy, hotel parking If the indoors are 20 euros, the open-air gate is 10 euros, and there is a parking lot next to the hotel's open-air parking lot. It is 7 euros, but this parking seems to be unattended. The first afternoon to go there, I did not see the management staff. A cabin was closed. After checking out the next morning, I saw that someone was waiting to collect the money. It felt like it was cheap but not safe.

Outstanding hotel! Exceptionally clean. Great service. Friendly staff. Very easy access to major roads and freeways. Plenty of parking. Truly a 4 star US equivalent in quality and room size. One of the best European hotels I've stayed in.

Breakfast is very good. The chef orders it now: omelet, shredded cheese, vegetables, mushrooms, etc. It's great. Other kinds of bread, fresh juice coffee tea. Meat has sausages, bacon. Peach apple, cantaloupe, pineapple and other fruits, a kind of Danone fruit yoghurt. All in all, including early value

Be aware that this is a 3-star hotel; that means: no in-room amenities like coffee, hot water, iron board. Soap/Shower Gel/Shampoo from an ”all-in-one” dispenser in the bathroom. + Lots of free parking space + The hotel lies next to a park with quiet surroundings. + My room was spacious and appeared clean. Bathroom was clean too. + The personnel was friendly. Unfortunately: - There was NO WiFi during my entire stay. Some problem that the IT at headquarters couldn't fix. This was a business trip, and having internet was crucial for my stay; I ended up using a lot of 4G data during these 3 days. IMO one can reasonably expect WiFi to be available, and I would expect to be informed if the WiFi is broken. - I stayed at the hotel for 3 nights (Thu - Sun). There was NO housekeeping in my room at any given time during my stay. These 2 things are the main reasons for me not coming back to this hotel another time. Then there were a number of smaller things that may or may not bother you: - They don't have any information perm/brochure/papers in the room. If you look at your keycard holder, you will see a website address where you can find info. I found that inconvenient. - Breakfast/Restaurant is in a separate building, you have to go outside and cross the yard to get there. Not ideal at 7-8am in December rain. - Breakfast is reasonable; limited choice, but good enough. - There's only one coffee machine in the restaurant and even though it was relatively quiet, there's almost always 1-2 people waiting in line for it. - Ash trays are placed next to every entrance. There are no designated smoking zones, and some people will smoke right next to the entrance. - The rooms have carpet, which I personally find less hygienic than wooden floor/parquet/laminate (particularly in a hotel room)

I must admit I’m shocked at how good this place is. Located by everything you need. Easy to find and huge amount off parking The rooms well standard as most hotel but so clean and so comfortable. The staff really work hard to keep on top off it all. The staff are good here easy to talk to and helpful. So yes I would recommend staying here Close to motorways and has an ikea next door so you can get things for the house Great place and will be back

Viel Schatten, wenig Licht es gibt in diesem Hotel zwei verschiedene Kategorien: Standard und Superior wir hatten Superior gebucht. Am Samstag bei Anreise wurden wir sofort gebeten, die Zimmerrechnung zu bezahlen. Das ist ungewöhnlich, aber ok. Als wir dann das Zimmer betraten, stellen wir fest, dass wir eine falsche Kategorie bekommen hatten. Also zurück zur Rezeption. Die junge Dame war völlig überfordert und bestätigte, dass wir ein Standardzimmer bekommen hatten und kein Superior. Sie holte sich Hilfe bei Herrn F. Welche Funktion er hat, wissen wir nicht. er hat sich nicht vorgestellt. Allerdings schaute er in den Computer und sagte, dass er jetzt am Samstag Abend nichts mehr tun könne, das Hotel sei ausgebucht. Als Kompensation und Entschädigung würde er uns für den folgenden Morgen zum Frühstück einladen, und ein Zimmerwechsel am nächsten Tag. Mehr könne er für uns nicht tun. Damit war das Gespräch für ihn beendet und wandte sich wieder seiner Restaurantkasse zu. Nach unserer Auffassung ist dieses Verhalten Betrug. Er hatte unser Geld schon kassiert. Für 2 Nächte Superior Zimmer! Am nächsten Morgen sprachen wir dann mit einer netten Kollegin an der Rezeption. Frau M. war im Gegensatz zu ihrem Kollegen kompetent und handlungswillig. Sie organisierte den Zimmerwechsel, erstattete den zuviel bezahlten Superioraufschlag und eine Kompensation für die gestörte Nachtruhe. Der Unterschied zwischen Standard und Superior ist die Lage: Hauptverkehrsstrasse und Innenhof. und wir hatten ausdrücklich Innenhof bestellt. Nach der positiven Überraschung an der Rezeption der zweite Schock: das Frühstück. Das Hotel wird durch die Lage zum Musical vornehmlich von Busgruppen frequentiert. Wir hatten uns schon erst zu 10 Uhr für das Frühstück vorbereitett, um dem Ansturm der Busgruppen aus dem Weg zu gehen. Aber es war eine Katastrophe! Die drei Servicekräfte waren heillos überfordert. Schlachtfeld trifft es wohl am Besten. und keiner der Mitarbeiter war in der Lage etwas Ordnung in das Chaos zu bringen. Wenn Sie irgendwie können, suchen Sie sich ein anderes Hotel! Und wenn Sie es schon nicht vermeiden können, dann buchen Sie unbedingt Superior. Erstens ist an Schlaf bei Zimmern der Standardkategorie zur Strassenseite nicht zu denken und zweitens finden Sie dort eine Einrichtung, die wohl noch aus dem 70er Jahren stammt. Die Superiorzimmer sind zur ruhigen Hofseite und sehen aus, als wenn sie in den 90er Jahren mal renoviert wurden. (auch schon 30 Jahre her....) Selbst die Nähe zum Musicaltheater macht es nicht erträglicher. Das Musical selbst ist auch nach 30 Jahren immer noch eine Reise wert!