Name: Trump National Doral Miami
Address: 4400 NW 87th Ave, Doral, Florida, 33178, 4400 NW 87th Ave, Overseas, United States
Rating: 9.4

Trump

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Absolutely amazing experience at Trump National Doral! From the moment I arrived, the staff went above and beyond to make me feel welcome. I requested to switch rooms because the elevator wasn’t working — not only did they take care of it right away, but they also upgraded me and made sure the new room matched all my preferences.

The service was top-notch, the food was delicious, and everything was clean, elegant, and well-organized. Truly five-star treatment all the way. I couldn’t be happier with my stay and I’ll definitely be coming back!

房間很大 環境很好 洗漱用品是西班牙Nature Biss 在攜程訂了第一晚 在官網訂了第二晚 是雙早和打球的package 辦入住的時候兩個不同訂單兩晚一起辦了 就可以不用換房了 前台説衹要第二天把鑰匙重新刷一下就行了 結果第二天中午收到銀行短訊扣了我400多美金預授權 叫攜程問酒店 説是以為我要續住 扣了我一晚房費 但是金額比攜程訂的第一晚便宜 去前台説明情況 叫他們給我退了 説已經取消預授權了 住完兩晚退房的時候又問酒店退了沒有 説已經退了 半個月後回國打電話銀行 預授權還凍結着 叫攜程打電話問酒店 酒店説退房的時候就處理了 但到現在預授權都還凍結着 不知道搞什麼鬼！

The room is large and the environment is very good. The toiletries are from Spanish Nature Biss. I booked the first night on Ctrip and the official website. The second night is a package with breakfast and golf. When I checked in, I made two different orders together for two nights, so there is no need to change. After I booked the room, the front desk said that all I had to do was re-swipe the key the next day. However, at noon the next day, I received a text message from my bank that deducted more than 400 US dollars from me. I asked Ctrip to pre-authorize and asked the hotel. They said they thought I wanted to extend my stay and deducted my room for one night. The fee was cheaper than the first night booked by Ctrip. I went to the front desk to explain the situation and asked them to refund me. They said that the pre-authorization had been cancelled. When I checked out after staying for two nights, I asked the hotel if I had refunded. They said that I had already refunded and returned to China after half a month. I called the bank and the pre-authorization was still frozen. I asked Ctrip to call the hotel and ask the hotel. The hotel said it would be processed when I checked out, but the pre-authorization is still frozen. I don’t know what happened!

Restaurant

Parking

Swimming Pools

Wi-Fi

Sauna

24-hour front desk

Currency exchange

Luggage storage

Smoking area

Golf course

Breakfast

Pets allowed

Non-smoking room

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Chinese

Spanish

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Deluxe King Room

Deluxe Two Queen Room

Premier Golf King Room

The room is very large and the environment is very good. The toiletries are Spain Nature Biss . I booked the first night on Trip.com. I booked the second night on the official website. It was a double breakfast and a package for playing. When I checked in, I had two different orders for two nights. I didn’t need to change the room. The front desk said that I had to re-brush the key the next day. Just one time, the result was that at noon the next day, I received a bank short message and deducted more than 400 dollars in pre-authorization. I asked Trip.com to ask the hotel. I thought I was going to continue to deduct my one-night room rate, but the amount was cheaper than the first night booked by Trip.com. Go to the front desk to explain the situation and ask them to refund me and say that they have taken it. After the pre-authorization, I checked out for two nights and asked the hotel to refund. I didn’t say that I had refunded it for half a month. I returned to the country and called the bank. The pre-authorization was still frozen. I asked Trip.com to call the hotel. The hotel said that it was processed when I checked out, but now the pre-authorization is still frozen. I don’t know what to do. What a ghost!

Very good hotel, the service staff is friendly, will stay here again next time, I hope the price can be discounted at the end of the summer vacation!

The room is elegant and atmospheric, the quality of the bed is super good, and it is very comfortable.

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Doral

United States

Florida

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