Hanting Hotel (Dongguan Dongkeng Avenue) Reviews

Response from Property: Dear little lord, hello, thank you for your busy schedule of Hanting Dongguan Dongkeng Avenue Hotel, the location of the hotel is convenient, and there are more food and drinks around. The hotel is also equipped with a special delivery robot, which can deliver items directly to the room, avoiding the temporary use of your rest time. On the first floor of the hotel, there is also a healthy and delicious breakfast buffet and 24-hour laundry service. Sincerely look forward to your visit again, let us provide you with more satisfactory and intimate service, I wish you a happy life!

Response from Property: Dear guest, thank you very much for choosing our hotel and leaving us your detailed feedback. We are deeply sorry that the torn towels were still in use. This was an oversight. We have immediately made rectifications, conducted a comprehensive investigation and replaced worn towels, and will strengthen linen management in the future. Your opinions are the driving force for our progress. We look forward to having a better experience for your next stay. Wish you a happy life!

Response from Property: There is always unexpected warmth on the journey. Here, satisfaction is just an expectation, and being moved and surprised is what we are always pursuing! Thank you for your review, we hope to always be with you

Response from Property: Dear guest, we are very sorry for the bad experience you had during your stay. We apologize deeply. Please listen to our explanation. Since the hotel is located in a comprehensive property building, we have been communicating with the property about the construction time of tenants on other floors. After receiving your phone feedback, we immediately went to the construction floor to check and negotiate with the workers. After many communications, the workers agreed to start the construction after 2 pm. In order to express our apology, the staff also delayed your check-out to 3 pm. After monitoring, no room attendant opened the door and entered your room without permission when you checked out. At about 4 pm, the front desk lady saw that you had not come down to check out, so she called your room to confirm whether you were checking out or staying longer. The front desk lady did not give you a black face, so please do not misunderstand. Thank you for every stay and feedback. We will definitely improve the shortcomings in the future. We hope to provide you with better services in the future. I wish you a happy life.

Response from Property: Dear guests, thank you for taking the time to give us feedback on your stay experience. Currently, only general tickets can be provided for bookings made through Ctrip. If you are a member of Huazhu Club, you can book through Huazhu Club App or directly at the hotel front desk to issue special tickets. If you have any questions during your stay, you can always feedback to the front desk staff, and we will solve them for you as soon as possible. We will conduct self-inspection and improvement in the future. Please give us the opportunity to provide you with quality services again. I wish you a happy life.

Response from Property: Hello! Thank you for your praise. Our attentive service has been recognized by you, which is our best reward. We hope you will have a better experience next time you stay. We also hope you will introduce it to your friends and look forward to meeting you next time!

Response from Property: Dear guest, thank you for choosing Hanting Dongguan Dongkeng Avenue Hotel. We are delighted to see your comments. Service and hygiene have always been our persistent efforts. We will correct the problems you mentioned. We hope that every guest staying here can feel at home, which is our greatest pursuit and goal. The hotel is also equipped with self-service lockers, laundry services, robot delivery services, etc. at the front desk. We look forward to meeting you again and wish you a happy life!

Response from Property: "Dear guest! Welcome to Hanting Dongguan Dongkeng Avenue Hotel. Thank you for your evaluation in your busy schedule. The room has an intelligent control system, which can play TV, open air conditioning, curtains, etc. We also provide you with a dedicated free parking lot and natural plant essential oil series of toiletries. You are always welcome. The hotel lobby and the first floor restaurant have freshly ground coffee for you to taste every day. There is a healthy and delicious buffet breakfast and a 24-hour self-service laundry room. We have been committed to providing guests with excellent and reassuring services to create a second home for you. All staff of Hanting Dongguan Dongkeng Avenue Hotel welcome you to visit again.

Response from Property: Dear guest, thank you for your recognition and support of Xiaoma during your stay. The hotel is located on the main road of Dongkeng Town. The hotel is equipped with a large number of parking spaces, self-service washing and drying machines, self-service lockers, and safe and efficient self-service machines, which will bring you a different experience during your journey. I look forward to meeting you again and wish you a happy life!

Response from Property: From the guest's brief comments, we can see that he is very satisfied with Xiao Ma. Xiao Ma is so happy! With your support, I believe Xiao Ma will get better and better. I look forward to seeing you again!

Response from Property: A short sentence warms our hearts. We don't ask for much, just a simple smile, an affirmation. Your praise is like a bright sunshine in spring, shining on the small world of Hanting! Flowers are blooming all over the world. We will continue to work hard to welcome a better you with a better self!

Response from Property: Dear master, Happy New Year. I am very happy to celebrate the Spring Festival with you. Thank you for your praise for our friends. The hotel is committed to creating a comfortable, clean and safe environment for every guest. Bringing you a good experience during your trip is our service tenet. I look forward to meeting you again and wish you a happy life.

Response from Property: Dear guests: Hello! Enthusiasm is the basic skill of each of our staff members. Every bright smile is a gift from us to you. Here you will feel the care and greetings of family members. We look forward to meeting you again!

Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.