Guest User
October 8, 2024
Hotel staff were lovely. Helpful, friendly and welcoming. Our room was on the 5th floor, a family room. I'd say your standard layout premier inn family room.. decent size. Clean. Smoky smell in bathroom I think previous guests must have smoked in there. Didn't like that we couldn't open windows as it was quite warm with 4 of us in there but we did open the vents. Had a lovely view of the church and could hear the bells through the day (and night). The only downside for us which we've never had before, is that the 4th bed was a fold up bed. It was smaller than the other bed with very hard edges which meant my daughter didn't sleep great on it. We also removed the towels from under the sheets as the kids complained they were lumpy and again, I don't think I've ever come across that before in a Premier Inn. That aside, great hotel, great location, blue light discount in the pub. The most lovely blonde Scottish lady was on breakfast service both mornings. We never caught her name but she was really lovely and pleasant and deserves a shout out. My 1 last thing to mention is that I didn't see any signs for the stairs on floor 5 and was confused as to how you'd get out in a fire so for me, I think a bit more signage is needed there.