Boutique Hotel Casa del Mare - Vizura

Don't look further for great accommodation We had a wonderful stay at Casa Del Mare Vizura. Being a boutique hotel, it was calm, nice and not busy whenever you wanted to use any of the facilities. The staff was delightful and helpful whenever we needed/requested anything. The room was cleaned everyday and the staff were environmentally friendly regarding the washing of sheets on the bed. The breakfast was probably the highlight of our stay. They had a buffé, but also a menu you could order from. I personally suggest the eggs on toast with salmon. The city is knows for having a good amount if cats and we befriended a orange/black cat who spends a lot of time by the pool, which was a nice addition to the stay. As mentioned in another review, yes, the rooms are not very soundproof and you can hear most conversations/sounds in the hallways. I recommend to leave your JBL speaker at home. It cost 8 euro to catch a cab to Kotor and to Tivat airport we paid 40 euros. Worth adding this to the review. Another great aspect of the trip was the fact of where the hotel was located. In summer time, you get to see the great sunset over the mountains by being on the "Kotor" side of the fjord.

Fantastic hotel and a great team Excellent Hotel and very nice people. Especially Andela and here whole team took care about us. The hotel is not central and the road to the hotel is not yet ready, but there are enough restaurants in the vicinity. The hotel room was very nice and very stylish. Great team and lovely hotel.

This little hotel was a wonderful surprise. Excellent breakfast, by far the best we had in Croatia or Montenegro. The staff was amazing, short drive to Old Kotor. Great value too!

It's got lots right. But there's room for improvement. 1 star knocked off for the rude management and 1 star knocked off for the poor evening food. Beautiful views, very comfortable bed. Great chill space, sunbeds, pool & a sauna. Never had a problem getting a sunbed and pretty much always had the sauna to ourselves. The breakfast was delicious, varied each day, a great spread, very friendly service, a highlight of the day. The location isn't great, whilst we don't mind walking, it is set on a hill which is quite a walk up and down from the sea which means options for dinner are limited unless you want to get a taxi. At the hotel, the fish soup was delicious, but everything else we had for dinner was disappointing. The beef was overcooked, very dry and the menu noted it came with vegetables and a sauce, it came with neither. We asked for bread with the soup, and got cheap sliced white bread that you would use for toast at best. The salmon dish (22€) was completely tasteless and dry. You'd expect a lot better quality for a 4* hotel and for the prices, especially when dinner options in the area are limited. We raised the issue with the staff, as we thought the feedback was important. We are not people to complain as don't like to be negative but feel feedback is important. The staff spoke with their manager and we were told there was nothing they can do and we'd have to pay as we ate the meal (even though we didn't, we left pretty much all of it). This is when we requested to speak to the manager. Unfortunately the manager was very rude. In the end, they agreed to remove the salmon only from the bill and the manager informed us that her staff would have to pay because we were refusing to. For me, after working in hospitality management for 15 years, this was the most disappointing part. It's a real shame, that could have easily been diffused with a sincere apology and just decent managerial skills. It wasn't nice to be belittled and to be made to feel like we were in the wrong. Trust me, I'd rather avoid conflict and all costs. I would struggle to recommend staying in this hotel after this experience. The hotel staff were so friendly so it's nothing on them but it's clear that the customer's experience isn't the most important part for the manager, it's about the profits and this would worry me for other problems that might arise for people.