Guest User
February 11, 2024
The only good thing we have to say about Selina Palomino is that the reception and bar staff are friendly and attentive. This is not like any other Selina I've ever stayed at, this is an old beach hotel that's been loosely renovated with a light Selina influence. The food and coffee is really terrible and overpriced, the drinks were either watery and flavourless or way too strong with alcohol taste overpowering the cocktail. Our room was old and musty with the original 1970s shower and basin, cracked tiles and rusty fittings with no water pressure. And we had one of the better rooms! Some of the rooms here are literally the size of closets, tucked under the stairs. The part that truly ruined our experience was an encounter with the security staff. We arrived by motorcycle on our second night and tried to park in the exact same place as we were directed to park by the staff upon our first arrival. The security guards first aggressively whistled at us, as if we were dogs, and when I ignored that rude gesture, two of them stormed up to us trying to be intimidating and demanded that we park in a zone that was less secure. My girlfriend was extremely threatened by their aggressive attitude and ended up in tears. I'm absolutely disgusted by the way they handled the situation and when we spoke to the owner, we did receive an apology but no other peace offering. Any decent host would offer at least a drink, a discount, or a free breakfast. Please, do not support this horrible business.