Yuan50555
May 20, 2025
The deluxe king-size bed room of this hotel is actually two single beds combined. The sheets are dirty and the facilities are old. Compared with domestic hotels, the price-performance ratio is disappointing. The only advantage is that it is close to the downtown area. However, the management is in chaos. I stayed for three consecutive days and asked him to take photos of the order every day. When I checked out, I handed the key to the front desk, but the front desk stopped me and asked me to pay for three days of room fees. I was very surprised and unbelievable! Every afternoon, I asked the front desk to take photos of the order. When I checked out, they said I didn’t pay. They didn’t go to Ctrip platform to verify, but simply and rudely stopped me from leaving. I was extremely angry. Fortunately, the customer service of Ctrip platform was still powerful. With the mediation of customer service, I was trapped for 1 hour before I was able to get out.
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