Getaways at Destin Holiday Beach Resort

Checked In not only was the pool under construction but they’re renovating the hotel. And I was told that we were moving rooms in the middle of our stay. Prior to moving rooms and check out; I informed front Desk that I would be checking out the following day verse staying. Two different front desk(night before check out and morning of checking out) personnel stated I would be checked out and refunded for the night I didn’t stay. I then called to inform ******* they stated they had to call hotel to confirm that I checked out early in order to process refund; they were having issues with reaching hotel. so I provided check out receipt with clerks information and hotels’ accurate phone number. After 3days I got notification saying I wouldn’t get a refund. I will be contacting my legal team on this matter.

This resort is one that caters to vacationing families and middle aged to older folks. In the month of March, it is a very big deal knowing that there is a great resort is better suited for people like myself. Therefore, that means that people like myself can rest easier knowing that we can stay at the resort and enjoy our vacations without having to deal with college spring breakers. I do want to note that when reading previous reviews, I saw some talk about the age of the resort. Me personally, I knew that this is one of the older resorts in the area but they have done a very good job maintaining it and have clearly remodeled it over the years. Yes much of the furniture is not brand new but it has been maintained very well over the years which to me is more important than how new the furniture is. Therefore, the resort has ensured that it is still a great place to stay at regardless of how long it has been since it opened. Overall, it would be nice if the resort could do something in a future remodel to ensure that units are better insulated from the noise from heavy winds. I also wish it would be possible for them to increase the size of the shower in the main bathroom in the units but due to the nature of the unit, it is likely not possible. That being said, neither of those things are deal breakers and if I decide to go back to Destin at some point, this resort would be up towards the top of my list in terms of places where I would want to stay at.

Do not stay here! Photos do not accurately represent the property. Checked in to find 1st room dirty and unmade. Returned to front desk, sent me to 2nd room which was worse than the first. Returned to front desk. She radioed another employee to check if a room was clean before she sent me again. He said it was. My wife and I entered the room to find stains on the pillow cases. Including blood. Room smelled. We checked out. To the front desk staff person 's credit she refunded our full 4 nights stay.