Comfort Inn Hotels in Des Plaines

The best thing is that it feels like a hotel, not old-fashioned, but more like an express hotel, very comfortable

Beautiful hotel! We loved the matching bird house and the birds that also enjoyed staying there! Staff was very kind and quickly brought a new Keurig machine when we found ours wasn't working. The pool and exercise rooms were well maintained with up to date equipment!

In the United States hotel, the breakfast is good, the best breakfast in the whole process, better than Marriott. The surrounding is also convenient. The target price is not high, especially after going to Costco.

This is located a bit off the beaten path relative to the craziness of Chicago. Parking is a bit better Price that other hotels nearby, it’s $18 per night. I like that they have a dinner menu along with a bar. I would rather eat in when I’m traveling, especially in the winter. Also love that they include my type of food on the menu, like Brussels sprouts and Mediterranean fare. If you like nice fluffy towels in your room, you will surely be disappointed. While they were better that the renaissance O’Hare, they are still rough and just a couple steps up from sandpaper. It’s an older hotel but the upkeep is good. Staff is very friendly.

The two women checking me in at the front desk were extremely friendly and helpful. The gentleman that was diligently clearing the snow from the parking lot and walkways was appreciated as well! All interactions with staff was pleasant and seemed genuine. As others have pointed out, the pool was clean and the kids loved it. We loved the clean hot tub. The warm sausage biscuit gravy was awesome! I completely understand the public health reason for the grab and go selection, but a warm breakfast was a nice touch in this environment. Typically traveling with a family, the warm breakfast and multiple options is one of the reasons why I choose to stay at a Best Western when traveling. For my level of comfort the bed was so-so and little on the firm side and I could also say that I wasn't blown away by the pillows, as some have either raved about the both or ranted. I slept ok, but my wife didn't. Our sleep assessments are a little different. Overall, the room temperature was well regulated and I didn't hear other guests around me. We stayed in a King Suite and the leather couch was nice touch in the sitting area. Two items I would suggest for improvement. One; add recycling cans. Most hotels now have a recycling can or two in the rooms and if you're going to ”regulate waste” by having soap dispensers in the shower, then you should have recycling cans in the room for the plastic water bottles that you provided in our room. Additionally, with a grocery store across the street it would make sense that guests would stop there and consume products that would have recyclable waste. Suggestion two; in the King suite maybe consider moving the location of the television and adding a swivel arm mount, so the tv can be easily seen when spending time in the sitting area and when in bed area. Overall, I was happy with my stay and I'm sure I will be back again for a longer stay.

Although the hotel is very close to the airport, the sound insulation is particularly good. It is necessary to apply for cleaning the room. I didn't change the sheets for eight days. The video was wrong. It was the video of the Sheraton Hotel next door.

Upside was the price of the room and the location. The hotel is on a bus route to O'Hare, and walking distance to the center of Des Plaines. The room was clean and comfortable and quiet. The property as a whole was somewhat worn, with construction on the pool making a mess in the hall, and some services like the elevator problematic. The staff was helpful and friendly. Breakfast was good, except the eggs were a bit runny.

The girl at the front desk was very enthusiastic and patient. The hotel bus was very convenient, running every half an hour. International flights need to call the hotel at exit T5E and then notify the driver to pick you up. Domestic flights need to wait for the shuttle bus at exit T2C, no need to call. There are several restaurants around the hotel, such as TARGET. The hotel breakfast is not bad, there is hot water in the lobby, and coffee is free

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