AC Hotel des Moines East Village

Excelente service and location

Chose this hotel due to convenient location to State Capitol and activities. Read reviews that said it was quiet but that depends on the room you get. We were in a 'special' corner (larger, tall windows and great view of capitol) on the Northeast corner off of Grand Avenue. Unfortunately, the traffic was LOUD for a Sunday night with people drag racing up and down Grand Avenue. AND, there is a restaurant/bar next door (COA) that was playing very loud music/bass. At 11:30pm it was still going and we called the front desk. Apparently they keep the music going until 2am and sometimes later, even though the noise ordinance is much earlier. The front desk staff seemed frustrated by this as well so we weren't the first to complain and they've asked them to stop the music and they refuse. Luckily, the awesome guy working the front desk was able to move us to a smaller but MUCH quieter southwest room that was higher up and the difference was shocking. So if you want to sleep, do not choose a room on the road/east side near the COA bar. Also, underground parking is $30/day, but there is a parking garage across the street that was only $10/day and still convenient. The onsite breakfast was ok, but at $14/person, we only ate there once. This all aside, the staff was AMAZING and accommodated our request for an late checkout, very friendly and the rooms were clean and comfortable. The onsite restaurant/bar The Republic had great drinks, a nice relaxing atmosphere and very good food. The hotel was walkable to many spots we wanted to visit and the river front was fun to explore. We walked to the Iowa Taproom, RoCa, State Capitol ad there is great coffee just around the corner. Being from Des Moines, it was nice to get to know a different part of the city.

I recently stayed at this hotel and rarely write reviews but feel it worth my time to give back for a great stay. My time there was for business travel as the company I work for had a meeting there. I’m the meeting planner and interact with hotel staff at different hotels each year. The hotel was clean and felt upscale from the moment walking in. The room I stayed in was spacious compared to other hotels I’ve stayed in, the bed was comfortable, and I loved the LVP flooring rather than carpet. One of the meeting spaces was utilized for a board meeting and that was very spacious. Even though we didn’t use the AV equipment, it was available if needed without an additional charge. Coffee was in the meeting space without an additional charge. Coffee is also provided in the lobby area for guests complimentary. The staff were amazing and attentive. We had a private event in one of the rooms at The Republic on Grand (6th floor of hotel) and the food there was superb. That space is a wonderful addition to the hotel when planning a function with a meal or not. They also provide a shuttle for guests, and we were able to utilize that to help transport attendees to places close by. When leaving on the final day, I thought back of any negative thing I felt while there and couldn’t think of a thing. All comments from the attendees were positive as well. If ever in the area again, this will be my place to stay.

Room was clean and comfortable. Hotel staff was friendly and very responsive to our needs. Especially Sheila from the front desk. She was quick to send the right person to our room for shower faucet repair. There are 2 private business center rooms. Really great to see this.

We had a big block of rooms for my brothers wedding last week. We could not be happier with our stay and superb customer service from ALL of the hotel staff. A special thank you to the night watch Loretta for being so friendly with everyone in our group. I can not say enough good things about this hotel and it’s staff.

The lobby was beautiful and the location was perfect, but the condition of the room was poor. I had much higher expectations for this hotel and was disappointed. The wallpaper was coming off the wall, missing baseboard in the bathroom, and other issues with cleanliness. Way overpriced for the product received.

Had a wonderful stay. Staff was very friendly. Special thanks to Sheila! She was so wonderful, helpful and friendly. She went out of her way to provide us with excellent customer service. She was professional, yet personal and friendly. I really cannot say enough good things about her as the face of the hotel. She made us feel extremely welcomed. She has ensured that I will be a return guest. Thanks again Sheila for the great stay.

I stay at the AC Hotel Des Moines every couple of months and have for years. The staff are alway helpful, always friendly, and I look forward to seeing Nicholas, Sheila, Tim, Peyton, every time I’m here. The place is spotless, rooms are comfortable and spacious. The Republic, up on the 6th floor, is a great place to hang out, especially if Trent is tending bar. And just as important, the location is perfect: A lively safe neighborhood with tons to do.

I liked how clean the hotel was and that parking was easy to access, just wish it was free given it’s a quiet area. I also appreciated that the hotel was in what felt like a more artsy part of town and felt safe for the LGBTQ community. I do wish it was close to a Starbucks or something easy to get coffee on an early Sunday AM.