Very, very good holiday experience, it can be said that it is rare that I can't wait to give a good review when I leave the hotel, and there is a reason for zero negative reviews.
We planned to come out for Christmas temporarily. This season is the off-season, and the cost performance is quite high.
First of all, the hotel is very close to Chengdu. It took us less than an hour to come from Ximen. Although it is winter, the Nan'anmei Village where the hotel is located is still green, and there is also green outside the room. The location is also easy to find when driving here. It is very close to go out to the surrounding Anren Ancient Town for a stroll and for food.
Room facilities: Although it is a hotel that has been open for several years, the room facilities and equipment are well maintained, reasonably designed and comfortable. The outdoor pool is equipped with petals, the water is quickly drained and hot, and it is also very comfortable to soak in the winter night. The minibar is fully equipped, and the capsule coffee machine and the matching cups and tea cups are very beautiful. There are also two Parma perfumes available, and the Dyson hair dryer is really 😂. You can choose the washing and care according to your preferences when you check in. It can be said that the small details are well considered, and every place is very surprising. The room is not so heated because of the large space, but it is not cold at all, which is just right for me, unlike other hotels with too much heating that are too dry.
Gift: Afternoon tea is also very attentive and can be delivered to the room. The portion is just right and fresh, unlike other hotels where afternoon tea is really just a little water.
Service: Very pleasantly surprised. I have stayed in some resort hotels that claim to have good service or butler-style service. I think Alanruo really puts good service into practice. From the phone contact after placing the order, the intimate introduction at check-in, the on-time meal delivery and turndown service, the intimate smiles and greetings from the staff everywhere, and the follow-up service at breakfast, it really makes people feel like spring breeze, not disgusting at all and very kind. Seeing the enthusiastic hotel people will also make people feel good. The service awareness is also very proactive, and they took the initiative to help us delay check-out during the off-season.
Catering: Breakfast is semi-self-service, but the quality is online. As mentioned earlier, breakfast is a follow-up service. There are many types of Cantonese/Western/Chinese dishes to choose from, and there are also Dayi characteristics. The products of both on-site and self-service meals are very good and fresh. The service staff keeps closing and asking questions, and the drinks/coffee are very good. It's a pity that I didn't eat in the hotel. The environment of the Chinese restaurant was also very good after visiting it. The barbecue in the ancient town that night was very windy and it was really average. I will try to eat in the hotel next time I have the opportunity.
Surrounding environment: In addition to going to Anren Ancient Town, the hotel itself is a resort, which is very good to visit. The outdoor heated swimming pool should be very good in summer. It's too cold in winter, but you can see that the swimming pool is still very clean. There is light music around the hotel at any time, and the music is also very tasteful. The surrounding farmland greenways are also well built. We wanted to ride the hotel bicycles to go out for a stroll that afternoon, but unfortunately one of the bicycles had a broken chain, so we walked out for a stroll. It would be more comfortable to ride a bicycle. There are several homestays around, but believe me, Alanruo is really No. 1.
Overall, it's really great. It's really the best resort hotel in Sichuan. The whole environment/supporting facilities/service awareness are all in place. I even thought that if I have children, I would bring them back for another visit. It's the first choice for urban people's escape plan. It's very relaxing to relax for a day, especially after staying in some popular hot spring hotels that are only famous in name. There is really no harm without comparison. I hope the hotel can maintain its service level and do better and better. I am very grateful to the service staff of Alanruo and the housekeeper Miss Zhang Liping for bringing us a wonderful day❤
Suggestion: The Western restaurant can consider making some small snack sets. If there are two people, there will be more choices for meals and supper/snacks😉
Outstanding
1249 Reviews