Guest User
March 8, 2022
This hotel should be avoided. Having seen the notes on trip advisor and the rather flattering photos, I let myself be fooled and booked a weekend in this hotel, being a ski lover. First thing to notice upon our arrival: cold and unfriendly welcome. Old hotel with very old-fashioned and weird decor. Arrived at the room, my god what a horror. Walls as thick as cardboard, you can hear absolutely everything. Peeling paint and filthy bedroom and bathroom. Visit to the “spa”…a cold water swimming pool and a closed sauna (a very unpleasant guy who passed by explained to me in a firm tone that I must reserve my entry to the sauna to get there). In short, disappointed again. After a day on the slopes and having traveled 300km by car, we decide to eat at the hotel restaurant. We kindly ask at reception for a cheese fondue, and we are told (another very unpleasantly cold one) that they don't do that here….definitely, it continues… We leave this shabby hotel to find a good restaurant where we are well served and welcomed. Back at this nightmare hotel, it's 11 p.m., and loud music starts. An evening is organized with a singer, a lookalike of Elton John… The walls being very thin, like paper, no insulation, impossible to rest. I decide to call reception after waiting 1 hour anyway. The receptionist tells me that they are going to be noisy all night and that we have to deal with it. I'm exhausted and I just want to be able to sleep, impossible, only with earplugs. This nighttime noise will continue until 3:30 a.m.!!!! A shame!!! In the morning, after sleeping for only a few hours, exhausted, my family and I had a very mediocre breakfast in this hotel. Then I ask to speak to the manager to explain my dissatisfaction at check out. His response: “Oh? Did we make any noise? Really ? » he asks me, acting surprised. In short, we don't care about the world, No excuses, no commercial gesture. Never been to such a mediocre hotel. To flee forever. The positive reviews of this hotel are probably false. Do not get fooled.
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