Central Gleneagles Heritage Resort -The Mall Road Darjeeling
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Darjeeling
Central Gleneagles Heritage Resort -The Mall Road Darjeeling
The, TATA Bungalow, Mall Rd, opp. Mahakal temple, Darjeeling, West Bengal, 734101, India
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Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers taxi and car hire amenities for your ease in navigating around Darjeeling. The hotel offers reception assistance, including concierge service, to ensure guest satisfaction.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with linen service for a more pleasant stay.Several chosen accommodations at Central Gleneagles Heritage Resort(Former Bungalow of Ex-TATA Chairman Russi Mody), Tha Mall Road have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and towels within a few chosen chambers.To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Each day, arise to a delightful complimentary morning meal at Central Gleneagles...Show More
We Price Match
Amenities
Horse riding
Hiking
24-hour front desk
Luggage storage
Table tennis room
Restaurant
Taxi booking service
Car rentals
All Amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers taxi and car hire amenities for your ease in navigating around Darjeeling. The hotel offers reception assistance, including concierge service, to ensure guest satisfaction.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with linen service for a more pleasant stay.Several chosen accommodations at Central Gleneagles Heritage Resort(Former Bungalow of Ex-TATA Chairman Russi Mody), Tha Mall Road have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and towels within a few chosen chambers.To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Each day, arise to a delightful complimentary morning meal at Central Gleneagles...
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3.9/5
GoodCleanliness3.9
Amenities3.9
Location3.9
Service3.9
All 19 Reviews
Surroundings
Airport: Bagdogra Airport
(70.7 km)
Train: New Jalpaiguri
(73.8 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Premium Room with Terrace
1 Double bed
Has window
Non-smoking
Daily housekeeping
Check Availability
1
Club King Room
1 Double bed
Has window
Non-smoking
Mountain view
Electric blanket
Toothbrushes
Private toilet
Check Availability
1
Super Deluxe Room
1 Double bed
Has window
Non-smoking
Mountain view
Electric blanket
Toothbrushes
Private toilet
Check Availability
1
Superior Suite Club King
1 King bed
Has window
Non-smoking
Daily housekeeping
Check Availability
2
Suite Room
1 Double bed
Has window
Non-smoking
Mountain view
Electric blanket
Toothbrushes
Private toilet
Check Availability
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Guest Reviews
3.9/5
Good
19 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Average for similar properties in Darjeeling
AI Summary
The property provides prompt and cooperative service with scenic mountain views near the mall and Mahakal Temple. Guests appreciated the spacious, clean rooms and excellent views from the road-facing rooms.
debrayam
November 19, 2024
Loved the hotel. Rooms are spacious, located just on the Mall, and food is good. Try to book the room with the terrace if you are visiting in winter or spring. The suite on the ground floor is also good. As it is a heritage property, some fixtures might be creaky, but that is not a showstopper.
Gaurimadiwale
June 3, 2024
I've never started at any place which felt more of a waste of money than this. We paid approx 8k+ a night which by no means gets u a very basic stay, and the disappointment began right after reaching Darjeeling when we realised that the hotel was not accessible by car. The last stretch was to be reached on foot. This is not mentioned anywhere and could be a concern if u are accompanied by old or differently abled people. Ideally, the hotel, knowing that we were expected, should have communicated where we should get dropped and sent a porter proactively but we spent 40 mins waiting on the street after a long tiring journey to be taken to the hotel. Then we were told that the 3 nights we were there for, we would need to change rooms every night as there was some confusion with our booking. The description says "luxury" but nuthin about this property gets remotely close to luxury. The curtains, upholstery, furniture all scream tacky!! It doesn't end here, from the dinner order only half the items were delivered and those too were wrong. The room mentions the breakfast time as 7, however we weren't served breakfast till 8.30 and that too after us sitting on their heads and finally receiving basic stuff. We ended up not having breakfast here the rest of the 2 days as we were getting late for our sight seeing tours. The staff is not one bit courteous and highly inexperienced and untrained. The room was not cleaned, bed not made and we were given some lame excuses. You are given 2 half litre bottles for a day between 2 people. This place is a joke!! To top it, the manager, Vikrant, tried to make a quick buck by asking us to pay 2000 for the dinner we ordered when the bill was actually just 1000. This place is a rip off!!
Navin J
May 29, 2024
A number of poor experiences with this hotel: First, please note that this hotel (& many other hotels) are on Mall road where vehicles are not allowed. So your cab will drop you some distance away and you'll need to walk the rest of they having your bags. Despite multiple prior conversations on the phone, the hotel manager did inform us about is resulting in a lot of confusion when we reached Darjeeling Then, they messed up our booking totally and forced us to change to a new room every day during our stay. The manager claimed his computer got formatted hence he lost all records. And he expects us to believe this explanation. There's a pamphlet in the room that says brekfast starts at 7 am but it wasn't ready even by 8:15 am. Staff claims the breakfast times have changed and it starts at 8 am now but there are no notices to inform you about this. Half of the mentioned items in breakfast are not available. To sum up, his is an old property that is being managed very poorly and incompetently by a disinterested staff. The hotel is best avoided.
Guest User
February 29, 2024
It used to be a private bungalow of former Tata chairman Mr. Rusi Modi. Most sought after place in Darjeeling. This has been converted to a boutique resort. I am fortunate to get a chance to stay here. It was indeed a lovely experience, best view of mountains and spacious room
Guest User
February 29, 2024
This place is simply beautiful, no words can express, view is stunning. All the rooms were mountain and valley facing. Beautiful early morning sunrise view from the rooms. Great place to walk around, with greenery all over. Amazing cool weather. Spacious rooms, good food.
Guest User
February 29, 2024
If you are planning to come to this hotel, please be aware that the actual location of this resort is way off from the location showing on Google maps. From the Mall you have to take the path towards Mahakal Temple & Market. Note that 4 wheelers are not allowed on this stretch till the hotel gate. Guests have to walk for some distance. That maybe an issue if you are visiting with senior citizens or small kids.
Guest User
February 29, 2024
1. Booked a room in a higher floor with mountain (Kanchenjunga) view, instead they gave us one in the ground floor facing the valley. 2. The extra cot was placed at the foot of the double bed where the mattress was shorter than its length. 3. There was power failure the whole night till morning and the generator was not switched on. As a result we could not get ready for Tiger Hill trip. When asked, hotel staff said that generator was not powered on so as not to wake up guests. 4. The cover of the commode in the bathroom did not stay upright and after repeated complaints got fixed on the last day of our stay. 5. The recreation room was in shambles and was locked from outside. 6. Each staff had their own associations with different tourist cab drivers and would individually pursue guests to take their services.
Shibashis M
December 5, 2023
Its a very nice Hotel, location is very prime, 5mins walking from mall road, food is tasty, hotel staffs are very cooperative, specially Ms.Neha Thapa, she helped me a lot during my 2 days stay. Must stay once you plan Darjeeling...
Services & Amenities
Most popular business facilities
Horse riding
Hiking
24-hour front desk
Luggage storage
Table tennis room
Restaurant
Taxi booking service
Car rentals
Secretarial services
Wake-up call
Wi-Fi in public areas
Free
Table tennis room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Taxi booking service
Car rentals
Business Services
Fax/copying service
Additional charge
Secretarial services
Front Desk Services
Tour and ticket booking service
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Languages Spoken
English
Hindi
Food & Drink
Room service
Health & Wellness
Table tennis room
Hiking
Horse riding
Yoga session
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Accessibility
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 4 years old and under | Contact hotel |
Children 5 years old and over | INR 1,778.94 (approx. PHP 1,207.71) per person per night |
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
- Cash
Property Description
- Opened: 2001
- Renovated: 2015
- Number of Rooms: 6
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers taxi and car hire amenities for your ease in navigating around Darjeeling. The hotel offers reception assistance, including concierge service, to ensure guest satisfaction.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with linen service for a more pleasant stay.Several chosen accommodations at Central Gleneagles Heritage Resort(Former Bungalow of Ex-TATA Chairman Russi Mody), Tha Mall Road have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and towels within a few chosen chambers.To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Each day, arise to a delightful complimentary morning meal at Central Gleneagles...