OYO 4516 Golden Wind Horse

Hotel Wind Horse is not near Mall Road, but rather far from it. The location rating is 1 out of 5. The rooms are not clean at all. For room service, they ask for money and there is no housekeeping at the property. The exterior looks good, but the interior is bad with horrible room conditions. There is water damp in the walls and the rooms are too cold, requiring a room heater that costs 400 rupees for 13 hours. It is disappointing that some reviews mention this as a pleasant place to stay. In reality, it is the worst hotel in Darjeeling, located around 500 meters from Mall Road. The prices are high, the geyser does not work, and the road leading to the hotel is in poor condition. We selected this hotel based on reviews, but found them to be fake and misleading. They claim to have a restaurant, but they do not. The staff is a mixed bag, with one person named Rahul being polite and honest, while others are dishonest and try to get extra money from customers. Based on the room and service, the rating is 0 out of 5. The room rates are exorbitant, much higher than they should be. To the hotel owner or any other staff reading this review, I urge you to accept your faults and provide proper hospitality. Otherwise, Linkage Hotels will lose customers and shut down. Overall, the experience at Hotel Wind Horse (Linkage Hotels) was bad. I advise everyone to avoid staying here and choose a different hotel near Mall Road that offers better service.