Marriott Dallas Uptown

Rooms way too small for the price..no luggage racks, room service delivered in sacks, spotty maid service…the location is it’s main asset

Great stay! The hotel was clean, felt very safe, and was in a super convenient location. Perfect for both business and leisure. Would definitely return.”

Avoid at all costs if you value quiet and peaceful rest in a hotel room. The room’s wall and doors lack proper soundproofing. You will hear a lot of noise at night from people walking around the hotel corridor, slamming their doors, elevator doors, elevator shaft noise, and even noise from the cars and people outside. During my two nights there were party people and kids running inside an inside an hotel and knocking on doors around from 10 pm to 3 am. During my two nights they were party people and kids running around from 10 pm to 3 am. I called front desk and they didn’t do a thing. Avoid every value peaceful quiet hotel and you need to rest.

My husband and I were in town to visit our college son. First time we have stayed at the Marriott Uptown. Loved the location, close to shopping, fabulous restaurants and felt so safe! The bar was fun and lively with plenty of space to lounge and enjoy an evening cocktail before dinner. We will absolutely be back again the next time we visit our son!

Positives: 1. Great location 2. Most staff are super friendly (hence, the word “most.”) 3. Cool pool, with a great city view 4. Friendly valet Negatives: 1. We were harassed at the bar by a regular, who was a non hotel guest. We’re pretty sure the Bartender (Jessica) put his drinks on our tab, and the hotel has refused to give us an itemized receipt. 2. The Front Desk Agent on January 31, used profanity towards me, while I was going into the elevator. In fact, I felt threatened. 3. When I got to the room, my wife called to ask her why, and wanted the name of the G.M. She refused to give her this information. 4. After my wife filed a complaint with the hotel, Eric Smith called her a few days later (Eric Smith is not the G.M.) and made excuses for the employee that used profanity. He said that “loss prevention” went up to our room (loss prevention!?) and eavesdropped. When my wife asked why, Mr. Smith responded with “Uh, um, well it’s our hotel.” This is illegal- to listen in on our private conversations, in OUR room! Again, we were harassed at the bar- charges that Mr. Smith refuses to explain, and an overt act of invasion of privacy. This matter is far from over!

No Trump supporters. In fact, if you’re a Trump supporter, I, feel as though they’ll threaten you. ( I, at least felt threatened.) Isn’t this why Trump won!? This hotel has a regular (not as a hotel guest), who sits at the bar, while his friend Jessica bartends. I’m pretty sure he doesn’t pay for anything, but what I am sure of, is that he’s allowed to berate my wife and I for our political views. We were tolerant of this person’s lunacy, and finally had enough and left. I said “This is why Trump won,” which set off an angry response from the Front Desk lady. She used profanity, and left the Front Desk, and I felt threatened. I went to the elevator, and went to my room. My wife called the Front Desk and asked for the General Manager’s name and contact information. She continued to argue with my wife, and refused to give us the name of the General Manager. This is far from over- and will be escalated to Marriott Corporate. All guests, regardless of their political beliefs, should be welcomed (and safe) in a Marriott property.